@MISC{Groupware_theeffect, author = {Conflict In Tabletop Groupware}, title = {The Effect of Interaction Techniques on Coordination and}, year = {} }
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Abstract
The interaction techniques that are used in tabletop groupware systems can affect users ’ abilities to track others ’ actions and can have a corresponding impact on the way people are able to coordinate their activities. Very little is known about how the different characteristics of the interaction techniques affect coordination in groups, making it difficult for designers to make informed decisions about which interaction techniques to implement in their systems. In this paper, we consider the relationship between tabletop interaction techniques and group coordination and conflict. We present a framework that classifies techniques according to input, feedback and embodiment. We also present the results of a controlled study where ten groups of three participants used five different techniques in two distinct tabletop groupware activities. Our results show that the choice of interaction technique does indeed affect the coordination process in surprising ways. This provides insight into how tabletop systems can better support group work and coordinated activity.