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Effect of website characteristics on consumer loyalty: A multilevel analysis (2003)

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by Sunil Mithas , Narayan Ramasubbu , Mayuram Krishnan , Claes Fornell , Sunil Mithas , Narayan Ramasubbu , M. S. Krishnan , Claes Fornell
Venue:Proceedings of the Twenty-Fourth International Conference on Information
Citations:4 - 0 self