Information Needs in Collocated Software Development Teams

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Information Needs in Collocated Software Development Teams (2007)

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by Andrew J. Ko

Venue:	in International Conference on Software Engineering (ICSE 2007
Citations:	123 - 11 self

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@INPROCEEDINGS{Ko07informationneeds,
    author = {Andrew J. Ko},
    title = {Information Needs in Collocated Software Development Teams},
    booktitle = {in International Conference on Software Engineering (ICSE 2007},
    year = {2007},
    pages = {344--353}
}

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Abstract

Previous research has documented the fragmented nature of software development work, with frequent interruptions and coordination. To explain this in more detail, we analyzed software developers ’ day-to-day information needs. We observed seventeen developers at a large software development company and transcribed their activities minute by minute in 90 minute sessions. We analyzed these logs for the information that developers sought, the sources that they used, and the situations that prevented information from being acquired. We identify twentyone information types and catalog the outcome and source when each type of information was sought. The most frequently sought information included awareness about artifacts and coworkers. The most often deferred searches included knowledge about design and program behavior, such as why code was written a particular way, what a program was supposed to do, and the cause of a program state. Developers often had to defer tasks because the only sources of knowledge were unavailable coworkers. 1.

Keyphrases

collocated software development team information need deferred search unavailable coworkers seventeen developer large software development company software developer day-to-day information need fragmented nature program behavior minute session previous research program state frequent interruption twentyone information type software development work particular way

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