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Heuristic Evaluation of User Interfaces (1990)
| Venue: | IN: PROCEEDINGS OF THE CHI´90 CONFERENCE, SEATTLE |
| Citations: | 502 - 4 self |
BibTeX
@INPROCEEDINGS{Nielsen90heuristicevaluation,
author = {Jukob Nielsen and Rolf Molich},
title = { Heuristic Evaluation of User Interfaces},
booktitle = {IN: PROCEEDINGS OF THE CHI´90 CONFERENCE, SEATTLE},
year = {1990},
pages = {249--256},
publisher = {S}
}
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Abstract
Heuristic evaluation is an informal method of usability analysis where a number of evaluators are presented with an interface design and asked to comment on it. Four ex-periments showed that individual evaluators were mostly quite bad at doing such heuristic evaluations and that they only found between 20 and 51 % of the usability problems in the interfaces they evaluated. On the other hand, we could aggregate the evaluations from several evaluators to a single evaluation and such aggregates do rather well, even when they consist of only three to five people.
