Toward a technology for organizational memories

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Toward a technology for organizational memories (1998)

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by Andreas Abecker , Ansgar Bernardi , Knut Hinkelmann , Otto Kühn , Michael Sintek

Venue:	IEEE Intelligent Systems
Citations:	140 - 25 self

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@ARTICLE{Abecker98towarda,
    author = {Andreas Abecker and Ansgar Bernardi and Knut Hinkelmann and Otto Kühn and Michael Sintek},
    title = {Toward a technology for organizational memories},
    journal = {IEEE Intelligent Systems},
    year = {1998},
    volume = {13},
    pages = {40--48}
}

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Abstract

is one of an enterprise’s most important assets, decisively influencing its competitiveness, has fueled interest in comprehensive approaches to the basic activities of knowledge management: the identification, acquisition, development, dissemination, use, and preservation of the enterprise’s knowledge. Traditionally, enterprises have addressed knowledge management from either a management or a technological point of view. Managers understand that the knowledge their employees possess is one of their company’s most valuable assets. They are concerned with the effective use of personal knowledge and the qualitative and quantitative adaptation of this knowledge toward a changing environment. The technological approach, by contrast, deals with questions about what information technology should be provided to support knowledge management. 1 We find that effective knowledge management requires a hybrid solution, one that involves both people and technology. 2 As this article shows, our long-term vision is a corporate or organizational memory at the core of a learning organization, supporting sharing and reuse of individual and corporate knowledge and lessons learned. Arranged

Keyphrases

organizational memory knowledge management learning organization corporate knowledge important asset effective use technological approach long-term vision enterprise knowledge comprehensive approach employee posse personal knowledge effective knowledge management quantitative adaptation hybrid solution technological point valuable asset basic activity information technology

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