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9-11). Institutional Trust Related EDI Lessons for eMarketplaces (2003)
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| Venue: | Proceedings of the 16th Bled eCommerce Conference |
| Citations: | 1 - 0 self |
BibTeX
@INPROCEEDINGS{Ratnasingam039-11).institutional,
author = {Pauline Ratnasingam and Yao-hua Tan},
title = {9-11). Institutional Trust Related EDI Lessons for eMarketplaces},
booktitle = {Proceedings of the 16th Bled eCommerce Conference},
year = {2003}
}
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Abstract
Organizations around the world are capitalizing on a proliferation of new technologies and applications over the Internet and World Wide Web to develop e-business. Despite the interest in e-marketplaces, there are still many open questions about e-marketplaces and how they differ from other B2B e-commerce applications. This paper examines the lessons learned from EDI adoption to explain the success or failure of e-marketplace participation. Building upon the notion of institutional trust that develops through situational, structural and procedural factors, we propose a model which identifies facilitating conditions that favor e-marketplace participation. We conclude the paper with implications to theory, practice and directions for future research.
