@MISC{Berneburg_abstractfriend, author = {Alma Berneburg}, title = {Abstract Friend or Foe to Test Results?}, year = {} }
Share
OpenURL
Abstract
With the inexorable progression of technological development, more and more technological solutions are gaining access to market research processes (e.g., online panels, mobile surveys). A promising tool in this context involves interactive, three-dimensional, virtual reality tech-niques to measure consumer preferences. Many benefits are conceivable: Artificial lab envi-ronments can use more realistic designs and improve cost efficiency and “time to market” factors. However, the increasing degree of reality and respondent immersion into the interac-tive three-dimensional (3D) environment could cause a market research task to fall prey to a tense virtual reality adventure. This study tests an interactive 3D technique empirically in terms of its usability in a choice-based conjoint study. The 3D simulation does not create bias as a result of immersion, and it provides much better test results in terms of estimated utilities and conjoint importance than simple two-dimensional stimuli. Adopting virtual reality (VR) techniques could offer many advantages for market research: Artificial lab environments could be designed in a more realistic manner to enhance the valid-ity of test results. Time to market factors could be considered more accurately, and test results would appear faster and with less expense, because instead of expensive dummies and real