@MISC{Busby_andoperators, author = {J S Busby}, title = {and operators of hazardous installations}, year = {} }
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Abstract
This document provides a guide to research that has been conducted on the misconceptions that designers of hazardous installations sometimes have about operators and the operating environment, and the misconceptions that operating and maintenance staff have about designers, the design process or design intentions. These misconceptions are central to many accidents and incidents, and it seems possible that knowledge about how past misconceptions have contributed to past failures could be used to forestall future failures. The first part of the document provides a simple process and some resources to apply this research. It helps operators test whether they have misconceptions about the design. And it helps designers test whether they have misconceptions about operations. The second part is a description of the research, the background, methods, results and conclusions. The work presented in this report was supported by the EPSRC under grant GR/N11247 in collaboration with a team at Loughborough University. This report and the work it describes were funded by the Health and Safety Executive. Its contents, including any opinions and/or conclusions expressed, are those of the authors alone and do not necessarily reflect HSE policy.