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Taking CSCW Seriously: Supporting Articulation Work (1992)

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by Kjeld Schmidt , Liam Bannon
Venue:Computer Supported Cooperative Work
Citations:345 - 13 self
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BibTeX

@ARTICLE{Schmidt92takingcscw,
    author = {Kjeld Schmidt and Liam Bannon},
    title = {Taking CSCW Seriously: Supporting Articulation Work},
    journal = {Computer Supported Cooperative Work},
    year = {1992},
    volume = {1},
    pages = {7--40}
}

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Abstract

this paper we set out an approach to CSCW as a field of research which we believe provides a coherent conceptual framework for this area, suggesting that it should be concerned with the support requirements of cooperative work arrangements. This provides a more principled, comprehensive, and, in our opinion, more useful conception of the field than that provided by the conception of CSCW as being focused on computer support for groups. We then investigate the consequences of taking this alternative conception seriously, in terms of research directions for the field. As an indication of the fruits of this approach, we discuss the concept of `articulation work' and its relevance to CSCW. This raises a host of interesting problems that are marginalized in the work on small group support but critical to the success of CSCW systems `in the large', i. e., that are designed to meet current work requirements in the everyday world

Keyphrases

articulation work    everyday world    interesting problem    research direction    support requirement    coherent conceptual framework    cscw system    current work requirement    useful conception    cooperative work arrangement    small group support    computer support    alternative conception   

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