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Yahoo! Labs, Barcelona
BibTeX
@MISC{Brown_yahoo!labs,,
author = {Chloe ̈ Brown and Christos Efstratiou and Ilias Leontiadis and Daniele Quercia and Cecilia Mascolo},
title = {Yahoo! Labs, Barcelona},
year = {}
}
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Abstract
In many creative work environments, serendipitous inter-actions between members of different groups may lead to enhanced productivity, collaboration and knowledge dis-semination. Two factors that may have an influence on such interactions are cultural differences between indi-viduals in highly multicultural workplaces, and the lay-out and physical spaces of the workplace itself. In this work, we investigate how these two factors may facilitate or hinder inter-group interactions in the workplace. We analyze traces collected using wearable electronic badges to capture face-to-face interactions and mobility patterns of employees in a research laboratory in the UK. We ob-serve that those who interact with people of different roles tend to come from collectivist cultures that value relationships and where people tend to be comfortable with social hierarchies, and that some locations in par-ticular are more likely to host serendipitous interactions, knowledge that could be used by organizations to en-hance communication and productivity.
Keyphrases
yahoo lab research laboratory multicultural workplace different role social hierarchy value relationship many creative work environment en-hance communication serendipitous interaction physical space different group collectivist culture wearable electronic badge cultural difference enhanced productivity face-to-face interaction mobility pattern inter-group interaction serendipitous inter-actions
