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Activity Theory Applied to the Corporate Memory Loss Problem (2000)
| Citations: | 9 - 0 self |
BibTeX
@MISC{Larkin00activitytheory,
author = {Peter A.J. Larkin and Edward Gould},
title = {Activity Theory Applied to the Corporate Memory Loss Problem},
year = {2000}
}
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Abstract
In 1989 a work procedure hierarchy was developed as a model for a database to store corporate memory in the form of decomposed and linked work procedures. This paper describes the development of this work procedure hierarchy over the last ten years and the significant contribution of Activity Theory to its development. This paper also gives a brief description of a case study where data was gathered for the work procedure hierarchy and the use of Activity Theory in the data gathering. Keywords: Activity Theory, corporate memory, work procedures, business processes 1. Introduction For many years now the loss of corporate memory has been a significant problem for both public and private organizations. Many attempts have been made over the years to solve this problem. A large government utility attempted to solve this problem with an information system based on a work procedure hierarchy. Although the original project was never completed due to lack of management support unofficial deve...
Keyphrases
work procedure hierarchy corporate memory activity theory applied activity theory corporate memory loss problem work procedure management support unofficial deve last ten year original project large government utility many attempt case study brief description data gathering business process information system private organization significant problem many year significant contribution
