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BENEFITS AND CHALLENGES OF APPLYING SEMANTIC WEB SERVICES IN THE E-GOVERNMENT DOMAIN
"... Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires the sharing of scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However ..."
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Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires the sharing of scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However, since few real-world applications have been developed, it is still unclear which are the actual benefits and issues of adopting such a technology in the e-Government domain. In this paper, we contribute to raising awareness of the potential benefits in the e-Government community by analyzing motivations, requirements, and expected results, before proposing a reusable SWS-based framework. We demonstrate the application of this framework by a compelling use case: a GIS-based emergency planning system. We illustrate the obtained benefits and the key challenges which remain to be addressed. The work described is supported by the DIP (Data, Information and Process Integration with Semantic Web Services) project. DIP (FP6 – 507483), an Integrated Project funded under the European Union’s IST programme. 1.
Deploying Semantic Web Services-based Applications in the e-Government Domain
"... Abstract. Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires to the sharing scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these dataset ..."
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Abstract. Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires to the sharing scattered and heterogeneous data. Semantic Web Service (SWS) technology can help to integrate, mediate and reason between these datasets. However, since a few real-world applications have been developed, it is still unclear which are the actual benefits and issues of adopting such a technology in the e-Government domain. In this paper, we contribute to raising awareness of the potential benefits in the e-Government community by analyzing motivations, requirements and expected results, before proposing a reusable SWS-based framework. We demonstrate the application of this framework by showing how integration and interoperability emerge from this model through a cooperative and multi-viewpoint methodology. Finally, we illustrate added values and lessons learned by two compelling case studies: a change of circumstances notification system and a GIS-based emergency planning system, and describe key challenges which remain to be addressed.
Integration of Government Services using Semantic Technologies
"... This paper is available online at www.jtaer.com DOI: 10.4067/S0718-18762011000100010 ..."
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This paper is available online at www.jtaer.com DOI: 10.4067/S0718-18762011000100010
AMultiagent System for Assisting Citizens in Their Search of E-Government Services
"... Abstract—In this paper, we present a multiagent system aiming at assisting citizens in the current e-government scenario characterized by a huge amount of heterogeneous services that makes it difficult to quickly answer citizen queries. We show that the adoption of intelligent agent technology makes ..."
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Abstract—In this paper, we present a multiagent system aiming at assisting citizens in the current e-government scenario characterized by a huge amount of heterogeneous services that makes it difficult to quickly answer citizen queries. We show that the adoption of intelligent agent technology makes our system capable of helping a citizen in his search of services in such a way as to satisfy his interests and to face his needs; moreover, this technology ensures a high level of proactivity because it can identify services potentially relevant to a citizen even though he has never required them explicitly; finally, it can enhance citizen participation to decisional processes because it can encourage citizens to form communities who can debate in such a way as to propose the activation of new services of interest to them. Index Terms—e-Government systems, multiagent systems, personalized search of services, social networks.
oro.open.ac.uk BENEFITS AND CHALLENGES OF APPLYING SEMANTIC WEB SERVICES IN THE E-GOVERNMENT DOMAIN
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oro.open.ac.uk Deploying Semantic Web Services-based Applications
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"... Abstract. The paper presents an approach to semantic annotation of eGovern-ment services by means of ontologies using WSMO conceptual model, as it was applied in the FP6 IST Access-eGov project. The user-oriented life event ap-proach was used to adapt the WSMO conceptualisation for modelling and int ..."
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Abstract. The paper presents an approach to semantic annotation of eGovern-ment services by means of ontologies using WSMO conceptual model, as it was applied in the FP6 IST Access-eGov project. The user-oriented life event ap-proach was used to adapt the WSMO conceptualisation for modelling and inte-gration of both electronic and traditional governmental services on a semantic level. Ontologies were created and formalised by reusing available knowledge resources as well as by systematic collection of the requirements formulated by public administrations and implemented in WSML notation by system develop-ers. Finally, the Annotation tool is described as a client application for semantic annotation and publishing of the governmental services. 1
