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Computer-supported argumentation: A review of the state of the art
- COMPUTER-SUPPORTED COLLABORATIVE LEARNING
, 2010
"... Argumentation is an important skill to learn. It is valuable not only in many professional contexts, such as the law, science, politics, and business, but also in everyday life. However, not many people are good arguers. In response to this, researchers and practitioners over the past 15–20 years h ..."
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Argumentation is an important skill to learn. It is valuable not only in many professional contexts, such as the law, science, politics, and business, but also in everyday life. However, not many people are good arguers. In response to this, researchers and practitioners over the past 15–20 years have developed software tools both to support and teach argumentation. Some of these tools are used in individual fashion, to present students with the “rules ” of argumentation in a particular domain and give them an opportunity to practice, while other tools are used in collaborative fashion, to facilitate communication and argumentation between multiple, and perhaps distant, participants. In this paper, we review the extensive literature on argumentation systems, both individual and collaborative, and both supportive and educational, with an eye toward particular aspects of the past work. More specifically, we review the types of argument representations that have been used, the various types of interaction design and ontologies that have been employed, and the system architecture issues that have been addressed. In addition, we discuss intelligent and automated features that have been imbued in past systems, such as automatically analyzing the quality of arguments and providing intelligent feedback to support and/or tutor
Semi-supervised Speech Act Recognition in Emails and Forums
"... In this paper, we present a semi-supervised method for automatic speech act recognition in email and forums. The major challenge of this task is due to lack of labeled data in these two genres. Our method leverages labeled data in the Switchboard-DAMSL and the Meeting Recorder Dialog Act database an ..."
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Cited by 17 (2 self)
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In this paper, we present a semi-supervised method for automatic speech act recognition in email and forums. The major challenge of this task is due to lack of labeled data in these two genres. Our method leverages labeled data in the Switchboard-DAMSL and the Meeting Recorder Dialog Act database and applies simple domain adaptation techniques over a large amount of unlabeled email and forum data to address this problem. Our method uses automatically extracted features such as phrases and dependency trees, called subtree features, for semi-supervised learning. Empirical results demonstrate that our model is effective in email and forum speech act recognition. 1
Engaging Collaborative Learners with Helping Agents
"... Abstract. We present the results of a study in which we contrast alternative forms of collaborative learning support in the midst of a collaborative design task in which students negotiate between increasing power and increasing environmental friendliness. Our research question is whether interactiv ..."
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Cited by 15 (6 self)
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Abstract. We present the results of a study in which we contrast alternative forms of collaborative learning support in the midst of a collaborative design task in which students negotiate between increasing power and increasing environmental friendliness. Our research question is whether interactive instructional support in collaborative learning environments is more effective when it is offered as solicited or unsolicited help. The finding from our classroom study is that dialogue-based support is more effective in this collaborative context when invitations for help in the form of pointer hints are offered automatically, but dialogue agents are only provided when the invitation is explicitly accepted.
Superposter behavior in MOOC forums
- In Proceedings of the first ACM conference on Learning@ scale conference
, 2014
"... Discussion forums, employed by MOOC providers as the pri-mary mode of interaction among instructors and students, have emerged as one of the important components of on-line courses. We empirically study contribution behavior in these online collaborative learning forums using data from 44 MOOCs host ..."
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Cited by 12 (0 self)
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Discussion forums, employed by MOOC providers as the pri-mary mode of interaction among instructors and students, have emerged as one of the important components of on-line courses. We empirically study contribution behavior in these online collaborative learning forums using data from 44 MOOCs hosted on Coursera, focusing primarily on the highest-volume contributors—“superposters”—in a forum. We explore who these superposters are and study their en-gagement patterns across the MOOC platform, with a focus on the following question—to what extent is superposting a positive phenomenon for the forum? Specifically, while su-perposters clearly contribute heavily to the forum in terms of quantity, how do these contributions rate in terms of quality, and does this prolific posting behavior negatively impact con-tribution from the large remainder of students in the class? We analyze these questions across the courses in our dataset, and find that superposters display above-average engagement across Coursera, enrolling in more courses and obtaining bet-ter grades than the average forum participant; additionally, students who are superposters in one course are significantly more likely to be superposters in other courses they take. In terms of utility, our analysis indicates that while being nei-ther the fastest nor the most upvoted, superposters ’ responses are speedier and receive more upvotes than the average fo-rum user’s posts; a manual assessment of quality on a sub-set of this content supports this conclusion that a large frac-tion of superposter contributions indeed constitute useful con-tent. Finally, we find that superposters ’ prolific contribution behavior does not ‘drown out the silent majority’—high su-perposter activity correlates positively and significantly with higher overall activity and forum health, as measured by total contribution volume, higher average perceived utility in terms of received votes, and a smaller fraction of orphaned threads. Author Keywords massive open online course; MOOC; education; Coursera;
Helping Teachers Handle the Flood of Data in Online Student Discussions
- THE 9TH INTERNATIONAL CONFERENCE ON INTELLIGENT TUTORING SYSTEMS
, 2008
"... E-discussion tools provide students with the opportunity not only to learn about the topic under discussion but to acquire argumentation and collaboration skills and to engage in analytic thinking. However, too often, ediscussions are not fruitful and moderation is needed. We describe our approach, ..."
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Cited by 11 (5 self)
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E-discussion tools provide students with the opportunity not only to learn about the topic under discussion but to acquire argumentation and collaboration skills and to engage in analytic thinking. However, too often, ediscussions are not fruitful and moderation is needed. We describe our approach, which employs intelligent data analysis techniques, to support teachers as they moderate multiple simultaneous discussions. We have generated six machine-learned classifiers for detecting potentially important discussion characteristics, such as a “reasoned claim” and an “argument-counterargument” sequence. All of our classifiers have achieved satisfactory Kappa values and are integrated in an online classification system. We hypothesize how a teacher might use this information by means of two authentic e-discussion examples. Finally, we discuss ways to bootstrap from these fine-grained classifications to the analysis of more complex patterns of interaction.
What's in a Cluster? Automatically Detecting Interesting Interactions in Student EDiscussion," in Intelligent Tutoring Systems
- Lecture Notes in Computer Science
, 2008
"... accepted for inclusion in Human-Computer Interaction Institute by an authorized administrator of Research Showcase @ CMU. For more information, please contact ..."
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Cited by 9 (3 self)
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accepted for inclusion in Human-Computer Interaction Institute by an authorized administrator of Research Showcase @ CMU. For more information, please contact
Automated analysis and feedback techniques to support argumentation: a survey
- In
, 2010
"... Abstract: Argumentation is one of the key competencies in our private and professional lives. However, many people struggle to produce, interpret and evaluate arguments in a systematic and rational fashion. To remedy this situation, a number of computer-based argumentation systems have been develope ..."
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Cited by 6 (3 self)
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Abstract: Argumentation is one of the key competencies in our private and professional lives. However, many people struggle to produce, interpret and evaluate arguments in a systematic and rational fashion. To remedy this situation, a number of computer-based argumentation systems have been developed over the past decades to support or teach argumentation. The use of artificial intelligence techniques holds promise to increase the effectiveness of such systems by automatically analyzing user actions and providing supportive feedback. In this chapter, we review and systemize argumentation analysis approaches with a special focus on the educational uses. We also discuss argument modeling and discussion systems including their analysis approaches, feedback strategies and architectures.
Assessment of (Computer-Supported) Collaborative Learning
, 2012
"... This is a post-print of an article submitted for consideration in the IEEE Transactions on Learning ..."
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Cited by 5 (0 self)
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This is a post-print of an article submitted for consideration in the IEEE Transactions on Learning
Towards an Agile Approach to Adapting Dynamic Collaboration Support to Student Needs,
- International Journal of AI in Education
, 2014
"... Abstract. This paper investigates the use of conversational agents to scaffold on-line collaborative learning discussions through an approach called Academically Productive Talk (APT). In contrast to past work on dynamic support for collaborative learning, where agents were used to elevate conceptu ..."
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Cited by 5 (4 self)
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Abstract. This paper investigates the use of conversational agents to scaffold on-line collaborative learning discussions through an approach called Academically Productive Talk (APT). In contrast to past work on dynamic support for collaborative learning, where agents were used to elevate conceptual depth by leading students through directed lines of reasoning