Results 1 - 10
of
12
Lessons learned from the design and evaluation of visual information-seeking systems
, 2009
"... ..."
UK
"... In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In this paper, we propose a model of information behavior based on the needs of users of consumer-oriented websites and search applications. The model consists of a set of sea ..."
Abstract
- Add to MetaCart
(Show Context)
In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In this paper, we propose a model of information behavior based on the needs of users of consumer-oriented websites and search applications. The model consists of a set of search modes that that users employ to satisfy their information search and discovery goals. We present design suggestions for how each of these modes can be supported in existing interactive systems, focusing in particular on those that have been supported in interesting or novel ways.
Understanding PubMed . . .
, 2009
"... This article reports on a detailed investigation of PubMed users ’ needs and behavior as a step toward improving biomedical information retrieval. PubMed is providing free service to researchers with access to more than 19 million citations for biomedical articles from MEDLINE and life science journ ..."
Abstract
- Add to MetaCart
This article reports on a detailed investigation of PubMed users ’ needs and behavior as a step toward improving biomedical information retrieval. PubMed is providing free service to researchers with access to more than 19 million citations for biomedical articles from MEDLINE and life science journals. It is accessed by millions of users each day. Efficient search tools are crucial for biomedical researchers to keep abreast of the biomedical literature relating to their own research. This study provides insight into PubMed users ’ needs and their behavior. This investigation was conducted through the analysis of one month of log data, consisting of more than 23 million user sessions and more than 58 million user queries. Multiple aspects of users ’ interactions with PubMed are characterized in detail with evidence from these logs. Despite having many features in common with general Web searches, biomedical information searches have unique characteristics that are made evident in this study. PubMed users are more persistent in seeking information and they reformulate queries often. The three most frequent types of search are search by author name, search by gene/protein, and search by disease. Use of abbreviation in queries is very frequent. Factors such as result set size influence users ’ decisions. Analysis of characteristics such as these
Understanding PubMed user search . . .
, 2009
"... This article reports on a detailed investigation of PubMed users’ needs and behavior as a step toward improving biomedical information retrieval. PubMed is providing free service to researchers with access to more than 19 million citations for biomedical articles from MEDLINE and life science journa ..."
Abstract
- Add to MetaCart
This article reports on a detailed investigation of PubMed users’ needs and behavior as a step toward improving biomedical information retrieval. PubMed is providing free service to researchers with access to more than 19 million citations for biomedical articles from MEDLINE and life science journals. It is accessed by millions of users each day. Efficient search tools are crucial for biomedical researchers to keep abreast of the biomedical literature relating to their own research. This study provides insight into PubMed users ’ needs and their behavior. This investigation was conducted through the analysis of one month of log data, consisting of more than 23 million user sessions and more than 58 million user queries. Multiple aspects of users’ interactions with PubMed are characterized in detail with evidence from these logs. Despite having many features in common with general Web searches, biomedical information searches have unique characteristics that are made evident in this study. PubMed users are more persistent in seeking information and they reformulate queries often. The three most frequent types of search are search by author name, search by gene/protein, and search by disease. Use of abbreviation in queries is very frequent. Factors such as result set size influence users ’ decisions. Analysis of characteristics such as these
A Model of Consumer Search Behaviour
"... In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In previous work [13], we proposed a model of information behavior based on an analysis of the information needs of knowledge workers within an enterprise search context. In t ..."
Abstract
- Add to MetaCart
(Show Context)
In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In previous work [13], we proposed a model of information behavior based on an analysis of the information needs of knowledge workers within an enterprise search context. In this paper, we extend this work to the site search context, examining the needs and behaviours of users of consumeroriented websites and search applications. We found that site search users presented significantly different information needs to those of enterprise search, implying some key differences in the information behaviours required to satisfy those needs. In particular, the site search users focused more on simple “lookup ” activities, contrasting with the more complex, problem-solving behaviours associated with enterprise search. We also found repeating patterns or ‘chains ’ of search behaviour in the site search context, but in contrast to the previous study these were shorter and less complex. These patterns can be used as a framework for understanding information seeking behaviour that can be adopted by other researchers who want to take a ‘needs first ’ approach to understanding information behaviour.
This is What I’m Doing and Why: Reflections on a Think- Aloud Study of Digital Library Users ’ Information
"... Many user-centred studies of digital libraries include a think-aloud element – where users are asked to verbalise their thoughts, interface actions and sometimes their feelings whilst using digital libraries to help them complete one or more information tasks. These studies are usually conducted wit ..."
Abstract
- Add to MetaCart
(Show Context)
Many user-centred studies of digital libraries include a think-aloud element – where users are asked to verbalise their thoughts, interface actions and sometimes their feelings whilst using digital libraries to help them complete one or more information tasks. These studies are usually conducted with the purpose of identifying usability issues related to the system(s) used or understanding aspects of users ‟ information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or provide detailed reflection on their methodologies. In this paper, we discuss and reflect on the decisions made when planning and conducting a think-aloud study of lawyers ‟ interactive information behaviour. Our discussion is framed by Blandford et al.‟s PRET A Rapporter („ready to report‟) framework – a framework that can be used to plan, conduct and describe user-centred studies of digital library use from an information work perspective.
THESIS SUBMITTED IN FULFILMENT OF THE REQUIREMENTS
, 2011
"... Kandungan sumber-sumber web yang banyak telah menyediakan keperluan maklumat yang tidak ternilai. Kewujudan Repositori Institusi (RI) menyumbang kepada web keperluan-keperluan penyelidikan dalam bentuk literatur. Penyelidikan di peringkat awal amat penting dimana cendikiawan memerlukan sokongan dala ..."
Abstract
- Add to MetaCart
Kandungan sumber-sumber web yang banyak telah menyediakan keperluan maklumat yang tidak ternilai. Kewujudan Repositori Institusi (RI) menyumbang kepada web keperluan-keperluan penyelidikan dalam bentuk literatur. Penyelidikan di peringkat awal amat penting dimana cendikiawan memerlukan sokongan dalam proses pencarian maklumat. Penyelidikan ini bertujuan untuk mengenalpasti kaedah-kaedah untuk menyokong dan memperbaiki aktiviti penyelidikan para cendikiawan di web dengan membahagikannya kepada beberapa tema iaitu pengguna (penyelidik baharu), tugas (sokongan untuk kerja penyelidikan), peralatan (sistem sokongan untuk penyelidik baharu) dan persekitaran (kandungan cendikiawan di dalam RI). Beberapa langkah diambil untuk merealisasikan perkara ini. Pertama, satu tinjauan dilakukan untuk memahami situasi semasa pengguna dalam penggunaan sumber-sumber akademik, peranan dan kaedah-kaedah pencarian maklumat di Fakulti Sains Komputer dan teknologi Maklumat, Universiti Malaya (FSKTM, UM). Hasil penemuan tinjauan mendapati; i) penyelidik baru memainkan peranan sebagai pengguna lebih daripada peranan sebagai penyumbang kepada kandungan
‘I’ll just Google it!’: Should lawyers ’ perceptions of Google inform the design of electronic legal resources?
"... Lawyers, like many user groups, regularly use Google to find information for their work. We present results of a series of interviews with academic and practicing lawyers, where they discuss in what situations they use various electronic resources and why. We find lawyers use Google due to a variety ..."
Abstract
- Add to MetaCart
(Show Context)
Lawyers, like many user groups, regularly use Google to find information for their work. We present results of a series of interviews with academic and practicing lawyers, where they discuss in what situations they use various electronic resources and why. We find lawyers use Google due to a variety of factors, many of which are related to the need to find information quickly. Lawyers also talk about Google with a certain affection not demonstrated when discussing other resources. Although we can design legal resources to emulate Google or design them based on factors perceived to make Google successful, we suggest this is unlikely to better support legal information-seeking. Instead, we suggest the importance of taking a number of inter-related tradeoffs, related to the factors identified in our study, into account when designing electronic legal resources to help ensure they are useful, usable and used.
