Citation Context

...ntion to the work environment and to the way in which people exploit and inventively use the physical and perceptual properties of the work environment (e.g. Hutchins, 1995b; Segal, 1994; Berg, 1999; =-=Bardram, 2000-=-), much can be learnt still about collaborative work. An equally compelling reason for studying artefacts in collaborative work is to inform design. Increasingly human collaborative activities are med...

Citation Context

...dination and reaching common understanding, and can only at a superficial level be understood through a rational means-end scheme (Strauss 1993:p20). In CSCW this has lead to a focus on coordination (=-=Bardram 2000-=-, Schmidt & Simone 1996), which has a temporal as well as a spatial dimension – the latter of which is often overlooked. As Strauss (1993), amongst many other authors, points out, actors not only have...

Citation Context

...the operating rooms are booked, the staff might perform the operation in the Trauma Resuscitation Unit, which is actually an admitting area. Although workarounds are common in medical settings [e.g., =-=[1]-=-, [7]], little research has attempted to characterize properties of workarounds that might influence their effectiveness. By describing short-term benefits of workarounds (providing temporary fixes to...

Citation Context

...m as well as timely availability of specific information artifacts [6,17]. Traditionally in medical settings, information sources exist in a variety of media such as verbal, paper, and display medium =-=[2,4,10,14,27]-=-. Verbal communication is wellknown to be effective in interpersonal communication, particularly during face-to-face conversations with the use of visual aids like gestures [3,11,25]. Large displays s...

Citation Context

...ses of tacit work practices and procedures, these studies have mostly focused on the social and interactional character of organizational activities in operating rooms, anesthesia, and hospital wards =-=[2,12,16, 22]-=-. Despite this tradition of research on teamwork in timeand safety-critical work settings within CSCW community, trauma resuscitation remains relatively understudied. While some commonalities exist be...

Citation Context

...portation timetables, aviation checklists, operations schedules, scientific classification systems, and software bug reporting systems. A number of studies have investigated coordination in hospitals =-=[1, 3, 10]-=-. In this setting, stable coordination mechanisms are particularly useful because of the safety-critical nature of the work, because people work in a highly distributed and mobile way [4], and because...

Citation Context

...oning a non-urgent surgery versus requiring nurses to stay overtime. Such negotiations require synchronizing tasks across groups, time, and place, and estimating physical resources and staff workload =-=[6]-=-. To support these work processes, hospital staff rely on a variety of artifacts, including paper schedules, electronic records, whiteboards, and mobile devices [e.g., 40, 48, 56, 33]. Together with p...

Citation Context

...004), on temporal coordination mechanisms, such as allocating, scheduling and synchronizing, used by distributed groups that interact through information technology medium to accomplish a task (e.g., =-=Bardram 2000-=-; Massey et al 2003), and on changes in temporal organization of work induced by information technology in workplace (e.g., Barley 1988; Lee and Liebenau 2000). While these studies have examined how i...

Citation Context

...ated the collaborative work through a variety of cues including eavesdropping of conversations and subsequent responses. Yet, the knowledge gained from studying the collaborative behaviors in these relatively stable work environments may not be applicable to the highly dynamic team collaborations, such as the medical setting. Comparing with these settings, collaboration in medical field is more complex and dynamic [3, 6, 17, 31]. As such, much research has been conducted to examine important aspects core to work coordination and collaboration in healthcare. These include temporal coordination [2, 24], shift cycles [38], spatiality [3], artifact use [37], redundancy [8, 33], sense-making [23], information sharing [31], and communication breakdowns [24, 35] and workflows [9]. In particular, it has been found that improving coordinationrelated communication can potentially increase work efficiency in patient care [14]. This is particularly relevant to nursing work as nurses have been found to spend more than 30% of their time on communication-related activities during work [14]. Collaboration in time-critical medical settings is characterized by rapid configuration and reconfiguration of tea...