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Develop long-term competitiveness through IT assets. Sloan Management Rev. (1996)

by J Ross, C Beath, D Goodhue
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Effect of Information Systems Resources and Capabilities on Firm Performance

by T. Ravichandran, Chalermsak Lertwongsatien - Journal of Management Information Systems , 2005
"... tegic implications of information technology, supply chain management and business model innovations, innovation diffusion and assimilation, and organizational renewal and growth through innovations. His research in some of these areas has been funded ..."
Abstract - Cited by 107 (2 self) - Add to MetaCart
tegic implications of information technology, supply chain management and business model innovations, innovation diffusion and assimilation, and organizational renewal and growth through innovations. His research in some of these areas has been funded
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...s to create a flexible and sophisticated IT infrastructure can be inimitable, because creating such an infrastructure requires carefully melding technology components to fit firm needs and priorities =-=[43, 106]-=-. In addition to a sophisticated IT infrastructure, skilled human resources, relationships between the IS department and user departments, and IS managerial knowledge are valuable resources that are p...

E-commerce metrics for net-enhanced organizations: Assessing the value of e-commerce to firm performance in the manufacturing sector

by Kevin Zhu, Kenneth L. Kraemer - Inform. Systems Res , 2002
"... In this study, we developed a set of constructs to measure e-commerce capability in Internetenhanced organizations. The e-commerce capability metrics consist of four dimensions: information, transaction, customization, and supplier connection. These measures were empirically validated for reliabilit ..."
Abstract - Cited by 83 (11 self) - Add to MetaCart
In this study, we developed a set of constructs to measure e-commerce capability in Internetenhanced organizations. The e-commerce capability metrics consist of four dimensions: information, transaction, customization, and supplier connection. These measures were empirically validated for reliability, content, and construct validity. Then we examined the nomological validity of these e-commerce metrics in terms of their relationships to firm performance, with data from 260 manufacturing companies divided into high IT-intensity and low IT-intensity sectors. Grounded in the dynamic capabilities perspective and the resource-based theory of the firm, a series of hypotheses were developed. After controlling for variations of industry effects and firm size, our empirical analysis found a significant relationship between e-commerce capability and some measures of firm performance (e.g., inventory turnover), indicating that the proposed metrics have demonstrated value for capturing e-commerce effects. However, our analysis showed that e-commerce tends to be associated with the increased cost of goods sold for traditional manufacturing companies, but there is an opposite relationship for technology companies. This result seems to highlight the role of resource complementarity for the business value of e-commerce—traditional companies need enhanced alignment between e-commerce capability and their existing IT infrastructure to reap the benefits of e-commerce.

An empirical investigation of net-enabled business value

by Anitesh Barua, Prabhudev Konana, Andrew B. Whinston, Fang Yin - MIS Quarterly , 2004
"... Research at the University of Texas at Austin for financial support. Prabhudev Konana ..."
Abstract - Cited by 58 (0 self) - Add to MetaCart
Research at the University of Texas at Austin for financial support. Prabhudev Konana
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..., but also enable low-cost execution of customized transactions. IS researchers have adopted the theory of RBV to study how IT helps firms gain business value (e.g., Bharadwaj 2000; Mata et al. 1995; =-=Ross et al. 1996-=-) by treating certain IT and IT-related resources (e.g., IT skills, IT human resources, IT knowledge, IT capability) as rare and valuable. Wade and Hulland (2004) provide an overview of the literature...

Mind the Gap': diagnosing the relationship between the IT organisation and the rest of the business

by J. Ward - Journal of Strategic Information Systems , 1999
"... organisation and the rest of the businessq ..."
Abstract - Cited by 53 (2 self) - Add to MetaCart
organisation and the rest of the businessq
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... role to play (Boynton et al., 1992; Dutta, 1996; Earl, 1989; Keen, 1993; Ward and Griffiths, 1996) and the traditional roles adopted by IT specialists must be re-appraised (Bashein and Markus, 1997; =-=Ross et al., 1996-=-). While the IT organisation can deliver the technology, the benefits and value from this technology must be unlocked. Only business management can do this. Ross et al. (1996) contend that the ability...

Using Enterprise Architecture Standards in Managing Information

by Author(s Boh, Wai Fong Yellin, Daniel M, D. Using Enterprise, Daniel Yellin - Technology, Journal of Management Information Systems , 2007
"... © 2007 M.E. Sharpe, Inc. This is the author created version of a work that has been peer reviewed and accepted for publication by Journal of Management Information Systems, M.E. Sharpe, Inc. It incorporates referee’s comments but changes resulting from the publishing process, such as copyediting, st ..."
Abstract - Cited by 32 (0 self) - Add to MetaCart
© 2007 M.E. Sharpe, Inc. This is the author created version of a work that has been peer reviewed and accepted for publication by Journal of Management Information Systems, M.E. Sharpe, Inc. It incorporates referee’s comments but changes resulting from the publishing process, such as copyediting, structural formatting, may not be reflected in this document. The published version is available at:

A Laboratory Study of . . .

by Timothy N. Cason, Shakun D. Mago , 2010
"... This paper reports a duopoly experiment in which sellers compete for a potentially patient buyer. Each period sellers simultaneously post prices and the buyer costlessly observes either one or both prices. The buyer can then either accept an observed price or reject all offers. Following a rejection ..."
Abstract - Cited by 18 (0 self) - Add to MetaCart
This paper reports a duopoly experiment in which sellers compete for a potentially patient buyer. Each period sellers simultaneously post prices and the buyer costlessly observes either one or both prices. The buyer can then either accept an observed price or reject all offers. Following a rejection, the sellers may have an opportunity to post prices again in another round. We study how the duopolists' pricing behavior responds to changes in the likelihood of the buyer observing multiple prices, �, and the probability of continuing to another round, �. The unique equilibrium features mixed strategies. Consistent with the equilibrium, observed average prices are decreasing in � and �. Contrary to equilibrium predictions, however, buyers sometimes reject profitable price offers and average prices decline in later rounds.
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...ources, Supply Chain Coordination Competency And Firm Perfo Referred commonly to as physical IT assets, which include computers, communication facilities, shareable technical platforms and databases (=-=Ross et al. 1996-=-), IT infrastructure not only provides a solid platform upon which firms could leverage e-business technologies to conduct business activities but also develop an agile and flexible technology structu...

J.C.: Designing the Enterprise Architecture Function

by Bas Van Der Raadt, Hans Van Vliet - In: Fourth International Conference on the Quality of Software-Architectures (QoSA 2008 , 2008
"... Abstract. Enterprise Architecture (EA) is becoming an increasingly mature field of work, but many large organizations still struggle with implementing an integral and truly effective EA function. The literature provides a fragmented picture of the EA function, describing the various separate element ..."
Abstract - Cited by 11 (1 self) - Add to MetaCart
Abstract. Enterprise Architecture (EA) is becoming an increasingly mature field of work, but many large organizations still struggle with implementing an integral and truly effective EA function. The literature provides a fragmented picture of the EA function, describing the various separate elements that make up the total package of activities, resources, skills, and competences of the EA delivery function. In our view, the EA function reaches beyond EA delivery and also includes the stakeholders, structures and processes involved with EA decision making and EA conformance. A holistic and integral view on the EA function is essential in order to properly assess an EA function on its performance, and to allow identifying the key points of improvement. In this article, we give such a description of the EA function, which provides the reference model in EA function performance assessments as part of our
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...erational changes (e.g. operational maintenance) at tactical and operational level. 2.2 Products of the EA Function There are generally two types of EA products: (1) architectures and (2) EA policies =-=[14]-=-. An architecture document provides an abstraction of what a complex environment looks like, and acts as a means of communication and decision making regarding that environment [2]. Three types of arc...

Information Technology and Process Performance: An Empirical Investigation of the Interaction Between IT and Non-IT Resources

by Patrick I. Jeffers, Arthur Lok, Jack Graduates, School Business, Waleed A. Muhanna, Barrie R. Nault
"... systems issues and strategy, technology adoption and e-government in the Caribbean region. ..."
Abstract - Cited by 10 (1 self) - Add to MetaCart
systems issues and strategy, technology adoption and e-government in the Caribbean region.
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...how IT can be used to improve process performance - - is a critical factor in successful utilization of IT 13sin the pursuit of business objectives (Rockart, 1988; Henderson, 1990; Mata et al., 1995; =-=Ross, Beath, & Goodhue, 1996-=-). Shared knowledge has been linked to increased levels of IT use (Boynton et al., 1994), increased operational and service performance of the IS group (Nelson & Cooprider, 1996), increased IT assimil...

Airline magazine syndrome: Reading a myth of mis-management

by N C Ramiller - Information Technology & People
"... ..."
Abstract - Cited by 8 (3 self) - Add to MetaCart
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...ities, and partnerships �Feeny et al., 1992; Harvard Business Review, 1995; Ives et al., 1993; Luftman et al., 1999; Nelson and Cooprider, 1996; Reich and Benbasat, 1996; Reimus, 1997; Rockart, 1988; =-=Ross et al., 1996-=-). In this respect, the insights drawn here concerning the management of IT innovations are not radically new. Nevertheless, the treatment makes a connection between academic analysis, which is often ...

Assessing Capability for Justice Information Sharing

by Anthony M. Cresswell
"... Enhanced information sharing among criminal justice agencies is a critical concern and a goal of much IT investment. Understanding agencies ’ capabilities to achieve this goal is central to successful planning and investments, but indeed a difficult endeavor. The difficulty rests in part on the mult ..."
Abstract - Cited by 7 (1 self) - Add to MetaCart
Enhanced information sharing among criminal justice agencies is a critical concern and a goal of much IT investment. Understanding agencies ’ capabilities to achieve this goal is central to successful planning and investments, but indeed a difficult endeavor. The difficulty rests in part on the multiple and divergent theory frames for describing and understanding capability. This paper proposes a way of describing and assessing capabilities that goes beyond traditional resource-based models of organizational capability to include ideas from institutional and practice based perspectives. In this new perspective, capabilities are seen as multidimensional phenomena that are resource based and embedded in organizational routines, but we argue they are enacted through work practices, located in and bounded by their institutional contexts. The paper draws on literature from strategic management, information systems and organizational studies as well as practice theories to support this perspective. It then describes how this multidimensional perspective was used to develop an assessment tool for use in the criminal justice information initiatives. This is followed by a brief description of how the capability assessment tool was developed with a national panel of practitioners responsible for justice information integration initiatives and then applied within the context of one initiative. The test results illustrate the potential of the extended model in building a fuller understanding of the dimensions of organizational capability in practice and the utility of practical tools based on these dimensions. Categories and Subject Descriptors K.6.1 [Project and People Management]: Life cycle management techniques (e.g., PERT/CPM), Staffing, Strategic
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...by the RBV, is a source of possible dimensions. This research has identified IS/IT resources and capabilities, their configurations, and how they contribute toward superior organizational performance =-=[37, 38]-=-, [39],[40]. These are consistent with the idea that capabilities are resource based, multidimensional and process oriented [41, 42]. IT has also been shown to have a role in developing dynamic organi...

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