Results 1 - 10
of
2,637
Organizational theories: Some criteria for evaluation.
- Academy of Management Review,
, 1989
"... ..."
(Show Context)
The Field Behind the Screen: Using Netnography for Marketing Research in Online Communities
- Journal of Marketing Research
"... research technique for providing consumer insight. “Netnography ” is ethnography adapted to the study of online communities. As a method, “netnography ” is faster, simpler, and less expensive than traditional ethnography, and more naturalistic and unobtrusive than focus groups or interviews. It prov ..."
Abstract
-
Cited by 209 (2 self)
- Add to MetaCart
(Show Context)
research technique for providing consumer insight. “Netnography ” is ethnography adapted to the study of online communities. As a method, “netnography ” is faster, simpler, and less expensive than traditional ethnography, and more naturalistic and unobtrusive than focus groups or interviews. It provides information on the symbolism, meanings, and consumption patterns of online consumer groups. The author provides guidelines that acknowledge the online environment, respect the inherent flexibility and openness of ethnography, and provide rigor and ethics in the conduct of marketing research. As an illustrative example, the author provides a netnography of an online coffee newsgroup and discusses its marketing implications.
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
- International Journal of Electronic Commerce
, 2002
"... ABSTRACT: Trust is a vital relationship concept that needs clarification because researchers across disciplines have defined it in so many different ways. A typology of trust types would make it easier to compare and communicate results, and would be especially valuable if the types of trust related ..."
Abstract
-
Cited by 187 (2 self)
- Add to MetaCart
(Show Context)
ABSTRACT: Trust is a vital relationship concept that needs clarification because researchers across disciplines have defined it in so many different ways. A typology of trust types would make it easier to compare and communicate results, and would be especially valuable if the types of trust related to one other. The typology should be interdisciplinary because many disciplines research e-commerce. This paper justifies a parsimonious interdisciplinary typology and relates trust constructs to e-commerce consumer actions, defining both conceptual-level and operational-level trust constructs. Conceptual-level constructs consist of disposition to trust (primarily from psychology), institution-based trust (from sociology), and trusting beliefs and trusting intentions (primarily from social psychology). Each construct is decomposed into measurable subconstructs, and the typology shows how trust constructs relate to already existing Internet relationship constructs. The effects of Web vendor interventions on consumer behaviors are posited to be partially mediated by consumer trusting beliefs and trusting intentions in the e-vendor. KEY WORDS AND PHRASES: Customer relationships, human issues in e-commerce, Internet consumers, trust.
Coping theory and research: Past, present, and future
- Psychosomatic Medicine
, 1993
"... In this essay in honor of Donald Oken, I emphasize coping as a key concept for theory and research on adaptation and health. My focus will be the contrasts between two approaches to coping, one that emphasizes ..."
Abstract
-
Cited by 174 (1 self)
- Add to MetaCart
(Show Context)
In this essay in honor of Donald Oken, I emphasize coping as a key concept for theory and research on adaptation and health. My focus will be the contrasts between two approaches to coping, one that emphasizes
Critical Race Methodology: Counter-Storytelling as an Analytical Framework for Education Research',
- Qualitative Inquiry,
, 2002
"... ..."
(Show Context)
Building operations management theory through case and field research
- Journal of Operations Management
, 1998
"... Case and field research studies continue to be rarely published in operations management journals, in spite of increased interest in reporting such types of studies and results. This paper documents the advantages and rigor of caserfield research and argues that these methods are preferred to the mo ..."
Abstract
-
Cited by 127 (0 self)
- Add to MetaCart
Case and field research studies continue to be rarely published in operations management journals, in spite of increased interest in reporting such types of studies and results. This paper documents the advantages and rigor of caserfield research and argues that these methods are preferred to the more traditional rationalist methods of optimization, simulation, and statistical modeling for building new operations management theories. In the process of describing the constructs of inference and generalizability with reference to case research, we find the existing definitions inadequate and thus extend and refine them to better discriminate between alternate research methodologies. We also elaborate on methods for increasing the generalizability of both rationalist and caserfield research studies. A major conclusion is that these alternate
The extended case method
- Sociological Theory
, 1998
"... In this article I elaborate and codify the extended case method, which deploys participant observation to locate everyday life in its extralocal and historical context. The extended case method emulates a reflexive model of science that takes as its premise the intersubjectivity of scientist and sub ..."
Abstract
-
Cited by 121 (0 self)
- Add to MetaCart
(Show Context)
In this article I elaborate and codify the extended case method, which deploys participant observation to locate everyday life in its extralocal and historical context. The extended case method emulates a reflexive model of science that takes as its premise the intersubjectivity of scientist and subject of study. Reflexive science valorizes intervention, process, structuration, and theory reconstruction. It is the Siamese twin of positive science that proscribes reactivity, but upholds reliability, replicability, and representativeness. Positive science, exemplified by survey research, works on the principle of the separation between scientists and the subjects they examine. Positive science is limited by “context effects ” (interview, respondent, field, and situational effects) while reflexive science is limited by “power effects ” (domination, silencing, objectification, and normalization). The article concludes by considering the implications of having two models of science rather than one, both of which are necessarily flawed. Throughout I use a study of postcolonialism to illustrate both the virtues and the shortcomings of the extended case method. Methodology can only bring us reflective understanding of the means which have demonstrated their value in practice by raising them to the level of explicit consciousness; it is no more the precondition of fruitful intellectual work than the knowledge of anatomy is the precondition of “correct ” walking. Max Weber—The Methodology of the Social Sciences True, anatomical knowledge is not usually a precondition for “correct ” walking. But when the ground beneath our feet is always shaking, we need a crutch. As social scientists we are thrown off balance by our presence in the world we study, by absorption in the society we observe, by dwelling alongside those we make “other. ” Beyond individual involvement is the broader ethnographic predicament—producing theories, concepts, and facts that destabilize the world we seek to comprehend. So, we desperately need methodology to keep us erect, while we navigate a terrain that moves and shifts even as we attempt to traverse it.
Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man
- JOURNAL OF CONSUMER RESEARCH
, 2002
"... This ethnography explores the emancipatory dynamics of the Burning Man project, a one-week-long antimarket event. Practices used at Burning Man to distance consumers from the market include discourses supporting communality and disparaging market logics, alternative exchange practices, and positioni ..."
Abstract
-
Cited by 117 (2 self)
- Add to MetaCart
This ethnography explores the emancipatory dynamics of the Burning Man project, a one-week-long antimarket event. Practices used at Burning Man to distance consumers from the market include discourses supporting communality and disparaging market logics, alternative exchange practices, and positioning consumption as self-expressive art. Findings reveal several communal practices that distance consumption from broader rhetorics of efficiency and rationality. Although Burning Man’s participants materially support the market, they successfully construct a temporary hypercommunity from which to practice divergent social logics. Escape from the market, if possible at all, must be conceived of as similarly temporary and local.
Bargaining power, management control, and performance in the United States-China joint ventures: A comparative case study
- Academy of Management Journal
, 1994
"... JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JS ..."
Abstract
-
Cited by 115 (1 self)
- Add to MetaCart
(Show Context)
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Journal.
Continuous “morphing:” Competing through dynamic capabilities, form, and function
- Acad. Management J
, 2001
"... In hypercompetitive environments, the established paradigms of sustainahility of competitive advantage and stability of organizational form may have limited applica-bility. Using an in-depth case analysis of the firms Yahoo! and Excite, this study examines how the organizational form, function, and ..."
Abstract
-
Cited by 95 (6 self)
- Add to MetaCart
In hypercompetitive environments, the established paradigms of sustainahility of competitive advantage and stability of organizational form may have limited applica-bility. Using an in-depth case analysis of the firms Yahoo! and Excite, this study examines how the organizational form, function, and competitive advantage of these firms dynamically coevolved. Tbe study introduces the concept of continuous mor-phing to descrihe the comprehensive ongoing transformations through wbicb the focal firms sought to regenerate their transient competitive advantage on the Internet. The study of organizational form is at the core of organization science. Organizational scholars use the term "form " to descrihe structural features or patterns of organizations (McKelvey. 1982); econo-mists use it to contrast two alternative coordinating mechanisms, markets and hierarchies (Williamson, 1975); and ecologists, to descrihe organizational characteristics that identify an organization as a memher of a group of similar organizations (Ro-manelli, 1991). Population ecologists, in particular, have advanced the view that stahility and standard-ization of a form positively affect an organization's access to resources (Hannan & Freeman, 1984). Ac-cording to this view, stability leads to consistent actions and outcomes, which resource holders value and reward (Delacroix & Rao, 1993; Hannan & Freeman, 1989), and standardization enhances the legitimacy of a form (Hannan & Carroll, 1992). However, when environmental or resource condi-tions change, the organizational inertia associated with a particular organizational form impedes adaptive change and survival (Hannan & Freeman,