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Servant leadership: A review and synthesis
- Journal of Management , Prepublished September
, 2011
"... Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conce ..."
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Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conceptual model of servant leadership is presented. It is argued that leaders who com-bine their motivation to lead with a need to serve display servant leadership. Personal charac-teristics and culture are positioned alongside the motivational dimension. Servant leadership is demonstrated by empowering and developing people; by expressing humility, authenticity, interpersonal acceptance, and stewardship; and by providing direction. A high-quality dyadic relationship, trust, and fairness are expected to be the most important mediating processes to encourage self-actualization, positive job attitudes, performance, and a stronger organizational focus on sustainability and corporate social responsibility.
Leading with meaning: Beneficiary contact, prosocial impact, and the performance effects of transformational leadership Academy of Management Journal
"... Although transformational leadership is thought to increase followers ’ performance by motivating them to transcend self-interest, rhetoric alone may not be sufficient. I propose that transformational leadership is most effective in motivating followers when they interact with the beneficiaries of t ..."
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Although transformational leadership is thought to increase followers ’ performance by motivating them to transcend self-interest, rhetoric alone may not be sufficient. I propose that transformational leadership is most effective in motivating followers when they interact with the beneficiaries of their work, which highlights how the vision has meaningful consequences for other people. In a quasi-experimental study, beneficiary contact strengthened the effects of transformational leadership on call center employees ’ sales and revenue. A survey study with government employees extended these results, supporting a moderated mediation model with perceived prosocial impact. Relational job design can enhance the motivational effects of trans-formational leadership. A fundamental task for leaders is to motivate followers to accomplish great things (Vroom & Jago, 2007). According to theories of transformational and charismatic leadership, leaders achieve this task by engaging in inspirational behaviors such as articulating a compelling vision, emphasizing col-lective identities, expressing confidence and opti-mism, and referencing core values and ideals (Bass, 1985; Burns, 1978; House, 1977; Shamir, House, & Arthur, 1993). Evidence suggests that when leaders engage in these visionary behaviors, followers set more value-congruent goals (Bono & Judge, 2003) and experience their work as more meaningful (Pic-colo & Colquitt, 2006; Purvanova, Bono, & Dziewe-czynski, 2006). As a result, research has shown that on average, transformational leadership correlates positively with followers ’ motivation and job per-formance (Judge & Piccolo, 2004). However, evidence suggests that transforma-tional leadership does not always motivate higher performance among followers. Inconsistent effects of transformational leadership on followers ’ perfor-mance have emerged in field experiments in Cana-dian banks (Barling, Weber, & Kelloway, 1996) and
A new scale to measure executive servant leadership: Development, analysis, and implications for research
- Journal of Business Ethics
, 2011
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Modeling how to grow: an inductive examination of humble leader behaviors, contingencies, and outcomes
- Academy of Management Journal
, 2012
"... Although a growing number of leadership writers argue leader humility is important to organizational effectiveness, little is known about the construct, why some leaders behave more humbly than others, what these behaviors lead to, or what factors moderate the effectiveness of these behaviors. Drawi ..."
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Although a growing number of leadership writers argue leader humility is important to organizational effectiveness, little is known about the construct, why some leaders behave more humbly than others, what these behaviors lead to, or what factors moderate the effectiveness of these behaviors. Drawing from 55 in-depth interviews with leaders from a wide variety of contexts, we develop a model of the behaviors, outcomes, and contingencies of humble leadership. We uncover that leader humility involves leaders modeling to followers how to grow and produces positive organiza-tional outcomes by leading followers to believe that their own developmental journeys and feelings of uncertainty are legitimate in the workplace. We discuss how the emergent humility in leadership model informs a broad range of leadership issues, including organizational development and change, the evolution of leader-follower relationships, new pathways for engaging followers, and integrating top-down and bottom-up organizing. Sense shines with a double luster when it is set in humility. An able yet humble man is a jewel worth
Authentic leadership, empowerment and burnout: a comparison in new graduates and experienced nurses
- Journal of Nursing Management
, 2012
"... Aim To examine the effect of authentic leadership and structural empowerment on the emotional exhaustion and cynicism of new graduates and experienced acute-care nurses. Background Employee empowerment is a fundamental component of healthy work environments that promote nurse health and retention, a ..."
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Aim To examine the effect of authentic leadership and structural empowerment on the emotional exhaustion and cynicism of new graduates and experienced acute-care nurses. Background Employee empowerment is a fundamental component of healthy work environments that promote nurse health and retention, and nursing leadership is key to creating these environments. Method In a secondary analysis of data from two studies we compared the pattern of relationships among study variables in two Ontario groups: 342 new graduates with <2 years of experience and 273 nurses with more than 2 years of experience. Results A multi-group path analysis using Structural Equation Modelling indicated an acceptable fit of the final model (v2 = 17.52, df = 2, P < 0.001, CFI = 0.97, IFI = 0.97 and RMSEA = 0.11). Authentic leadership significantly and negatively influenced emotional exhaustion and cynicism through workplace empowerment in both groups. Conclusions The authentic behaviour of nursing leaders was important to nurses ’ perceptions of structurally empowering conditions in their work environments, regardless of experience level, and ultimately contributed to lower levels of emotional exhaustion and cynicism. Implications for nursing management Leadership training for nurse managers may help develop the empowering work environments required in todays health-care organizations in order to attract and retain nurses. 3
Mentoring impact on leader efficacy development: A field experiment. Academy of Management Learning
- Education
, 2011
"... While practitioners and scholars tout the importance of mentorship in leader development, few studies have empirically determined whether mentoring actually positively impacts a leader's development, and if so, in what ways. In a longitudinal field experiment, we examined how a targeted mentor ..."
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While practitioners and scholars tout the importance of mentorship in leader development, few studies have empirically determined whether mentoring actually positively impacts a leader's development, and if so, in what ways. In a longitudinal field experiment, we examined how a targeted mentorship program that unfolded over 6 months enhanced the development of protégés' leader efficacy and performance. Results showed that the targeted mentorship intervention increased protégés' level of leader efficacy more than a comparison intervention that was based on a more eclectic leadership education program delivered in a group setting. Leader efficacy then predicted rated leader performance. Both protégés' preferences for feedback and trust in the mentor served as important moderators in contributing to the development of leader efficacy. Findings from this longitudinal field experiment could be used by educational institutions and other organizations to enhance their mentorship programs in content, focus, and evaluation of impact.
Delving Into Teacher Collaboration: Untangling Problems and Solutions for Leadership
"... This article offers description and interpretation for understanding the exercise of leadership in teacher collaboration. Data gathered in two urban high schools through observations and interviews were coded and categorized following Miles and Huberman’s modified analytic induction technique. The a ..."
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This article offers description and interpretation for understanding the exercise of leadership in teacher collaboration. Data gathered in two urban high schools through observations and interviews were coded and categorized following Miles and Huberman’s modified analytic induction technique. The analysis contributes to emerging theory on leadership through examining and reframing Heifetz’s typology of technical and adaptive work to include nonrational properties evidenced in teacher teamwork. The findings forward questions, insights, and recommendations for practitioners about distributing leadership in efforts to reform teacher practice.
Moralized leadership: The construction and consequences of ethical leader perceptions
- Academy of Management Review
, 2015
"... In this article we examine the construction and consequences of ethical leader perceptions. First, we introduce moralization as the primary process through which followers come to view their leaders as ethical. Second, we use moral foundations theory to illustrate the types of leader behavior that f ..."
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In this article we examine the construction and consequences of ethical leader perceptions. First, we introduce moralization as the primary process through which followers come to view their leaders as ethical. Second, we use moral foundations theory to illustrate the types of leader behavior that followers are most likely to moralize. Third, we identify motivations to maintain moral self-regard and a moral reputation as two distinct pathways through which moralization influences follower behavior. Finally, we show how the values that underlie leaders ’ moralized behavior (e.g., compassion, loyalty) determine the specific types of follower behavior that emerge (e.g., prosocial behavior, pro-organizational behavior). History is replete with examples of leaders who are renowned for their positions of moral1 authority—for their status as paragons of virtue and goodness and for their ability to motivate their followers to do good deeds. Martin Luther King, Jr., worked for equal rights and inspired
AUTHENTIC LEADERSHIP, LEADER-MEMBER EXCHANGE, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A MULTILEVEL ANALYSIS By
, 2012
"... This field study examined the relationship between leaders ’ authentic leadership (as rated by leader and follower) and five constructs of organizational citizenship behavior (OCB) (altruism, civic virtue, conscientiousness, courtesy, and sportsmanship) as moderated by leader-member exchange. Data w ..."
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This field study examined the relationship between leaders ’ authentic leadership (as rated by leader and follower) and five constructs of organizational citizenship behavior (OCB) (altruism, civic virtue, conscientiousness, courtesy, and sportsmanship) as moderated by leader-member exchange. Data were collected from 32 leader participants and 243 raters from seven for-
Differentiated Leader-member exchange and group effectiveness: A dual perspective (Doctoral dissertation). Unpublished manuscript
, 2013
"... Differentiated leader-member exchange and group effectiveness: a dual perspective ..."
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Differentiated leader-member exchange and group effectiveness: a dual perspective