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Through the looking glass of social system: Crosslevel effects of high performance work systems of employees’ attitudes
- Personnel Psychology
, 2009
"... Drawing on emerging multilevel theorizing in human resources manage-ment, we tested a multilevel model of high-performance work systems (HPWS), using data obtained from 324 managers and 522 employees in 76 Japanese establishments. Results from cross-level analyses indi-cated that the relationships b ..."
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Drawing on emerging multilevel theorizing in human resources manage-ment, we tested a multilevel model of high-performance work systems (HPWS), using data obtained from 324 managers and 522 employees in 76 Japanese establishments. Results from cross-level analyses indi-cated that the relationships between establishment-level HPWS and em-ployee job satisfaction and affective commitment were fully mediated by establishment-level concern for employees climate. These results shed new light on the mechanisms through which HPWS impacts employee outcomes and serve to bridge between macro and micro perspectives of human resource management. The research and practice implications of the findings are discussed. High demand and competition for employee and managerial talent has led to increasing interest in understanding the potential benefits of using high-performance work systems (HPWS) as a means to maximize firms’ competitive advantage (e.g., Guthrie, 2001; Huselid, 1995; Sun, Aryee, & Law, 2007). HPWS refer to a group of separate but interconnected HR management practices, including comprehensive recruitment and selec-tion procedures, incentive compensation and performance management systems, and extensive employee involvement and training, which are de-signed to enhance employee and firm performance outcomes through im-proving workforce competence, attitudes, and motivation (Huselid, 1995). Research has shown that HPWS can help companies leverage their human capital toward improving firm performance (Arthur, 1994; Combs, Liu,
Impact of High-Performance Human Resource Practices
- Academy of Management Journal,
, 2007
"... Although strategic human resource (HR) management research has established a significant relationship between high-performance HR practices and firm-level financial and market outcomes, few studies have considered the important role of employees' perceptions of HR practice use or examined the ..."
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Cited by 15 (0 self)
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Although strategic human resource (HR) management research has established a significant relationship between high-performance HR practices and firm-level financial and market outcomes, few studies have considered the important role of employees' perceptions of HR practice use or examined the more proximal outcomes of high-performance HR practices that may play mediating roles in the HR In recent years, scholars and practitioners have increasingly recognized the importance of effective human capital management for organizational performance However, studies of the HR-performance relationship have provided limited insight into the effects of high-performance HR systems on the more proximal employee outcomes that they are likely to affect most directly (Dyer & Reeves, 1995)-thereby leading to gaps in the field's understanding of the mechanisms linking HR practices to performance and resulting in calls in the SHRM literature for research attention in this area (e.g.,
Resources Management and Firm Performance: The Differential Role of Managerial Affective and Continuance Commitment
- Journal of Applied Psychology
, 2009
"... In this study, the authors developed a dual-concern (i.e., maintenance and performance) model of human resources (HR) management. The authors identified commonly examined HR practices that apply to the middle manager level and classified them into the maintenance- and performance-oriented HR subsyst ..."
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In this study, the authors developed a dual-concern (i.e., maintenance and performance) model of human resources (HR) management. The authors identified commonly examined HR practices that apply to the middle manager level and classified them into the maintenance- and performance-oriented HR subsystems. The authors found support for the 2-factor model on the basis of responses from 2,148 managers from 463 firms operating in China. Regression results indicate that the performance-oriented HR subsystems had a positive relationship with firm performance and that the relationship was mediated by middle managers ’ affective commitment to the firm. The maintenance-oriented HR subsystems had a positive relationship with middle managers ’ continuance commitment but not with their affective commitment and firm performance. This study contributes to the understanding of how HR practices relate to firm performance and offers an improved test of the argument that valuable and firm-specific HR provide a source of competitive advantage.
Strategic HRM in North America: Looking to the future,
- the International Journal of Human Resource Management,
, 2008
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An Empirical Quest for Linkages between HPWS and Employee Behaviors – a Perspective from the Non Managerial Employees in Japanese Organizations
"... give rise to positive impacts on employees by increasing their commitments in workplaces. While some argued this actually have considerable negative impacts on employees with increasing possibilities of imposing strains caused by stress and intensity of such work places. Do stressful workplaces hamp ..."
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Cited by 3 (1 self)
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give rise to positive impacts on employees by increasing their commitments in workplaces. While some argued this actually have considerable negative impacts on employees with increasing possibilities of imposing strains caused by stress and intensity of such work places. Do stressful workplaces hamper employee commitment? The author has tried to find the answer by exploring linkages between HPWS practices and its impact on employees in Japanese organizations. How negative outcomes like job intensity and workplaces and job stressors can influence different forms of employees ’ commitments which can be a hindrance to their performance. Design: A close ended questionnaire survey was conducted amongst 16 large, medium and small sized Japanese companies from diverse industries around Chiba, Saitama, and Ibaraki Prefectures and in Tokyo from the month of October 2008 to February 2009. Questionnaires were aimed to the non managerial employees’
Strategic human resource management at the cross-roads. (Unpublished doctoral dissertation
, 2009
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Developing and leveraging human capital resource to provide service quality: Testing a theory of performance’, Journal of Management, published online 23 January 2013
, 2013
"... Grounded in Vroom’s motivational framework of performance, we examine the interactive influence of collective human capital (ability) and aggregated service orientation (motivation) on the cross-level relationship between high-performance work systems (HPWS) and individual-level service quality. Res ..."
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Grounded in Vroom’s motivational framework of performance, we examine the interactive influence of collective human capital (ability) and aggregated service orientation (motivation) on the cross-level relationship between high-performance work systems (HPWS) and individual-level service quality. Results of hierarchical linear modeling (HLM) revealed that HPWS related to collective human capital and aggregated service orientation, which in turn related to individual-level service quality. Furthermore, both HLM and ordinary least squares regression analyses revealed a cross-level interaction effect of collective human capital and aggregated service orientation such that high levels of collective human capital and aggregated service orientation influence individual-level service quality.
2 The High-Performance Paradigm: A Review and Evaluation
, 2008
"... This paper was specially commissioned by the Learning as Work team. Address for Correspondence: ..."
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This paper was specially commissioned by the Learning as Work team. Address for Correspondence:
Examining the relationship between employees' perceptions on competency training and affective commitment: The moderating influence of volition
"... The purpose of this study is to examine the relationship between employees' perceptions on competency training and affective commitment and the moderating effect of employees' volition on this relationship. Data were collected from a field survey of 159 technicians from selected institute ..."
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The purpose of this study is to examine the relationship between employees' perceptions on competency training and affective commitment and the moderating effect of employees' volition on this relationship. Data were collected from a field survey of 159 technicians from selected institutes in Sarawak. Regression analysis indicated that there was a positive relationship between employee's perceived training comprehensiveness and affective commitment. In addition, the results indicated that the relationship between employee's perceptions on competency training and affective commitment will be more positive for those who take on the competency training by own volition. Implications for researchers and practitioners are proposed based on the findings.
THE MEDIATING ROLE OF PSYCHOLOGICAL EMPOWERMENT IN THE RELATIONSHIP BETWEEN HIGH-PERFORMANCE WORK SYSTEMS AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR
"... This study develops a mediation model in which high-performance work systems (HPWS) affect organizational citizenship behavior through psychological empowerment. Using a sample of 247 employees employed by three large manufacturing firms in Bangladesh, results from structural equation modeling and h ..."
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This study develops a mediation model in which high-performance work systems (HPWS) affect organizational citizenship behavior through psychological empowerment. Using a sample of 247 employees employed by three large manufacturing firms in Bangladesh, results from structural equation modeling and hierarchical regression analyses showed that psychological empowerment mediated the relationship between HPWS and organizational citizenship behavior. The theoretical and practical implications of these findings are discussed.