Abstract Aside from being an everyday phenomenon when it comes to communication, mobile technologies today create a way of doing business and provide support during execution of services, selling of goods, and, of course, payment. Development of new services, as well as the already existing ones, in all areas, calls for precise predicting of possibilities and efficient placement of information, especially when it comes to a segment of a potential market. Newest trends emphasize that mobile technologies are becoming an important (if not crucial) line of communication with potential clients. Postal services, especially newly developed ones, are not an exception, so this work will present the importance of using mobile technologies as a way of generating the development of postal services.