"... In PAGE 4: ... Although the use of the word maintenance as a blanket term for more than 20 kinds of update activity is not very precise, it is useful for overall studies of national software populations. Table2 shows the estimated U.S.... ..."

"... In PAGE 2: ... The data we studied are divided into two groups, the development group and the maintenance group, which contains the inspection records in software development and in software maintenance respectively. Table1 shows the number of inspection records in the two groups. Table 1.... ..."

"... In PAGE 8: .... 4-7 Table7 . Reported Use and Helpfulness of Software Processes and Standards .... In PAGE 39: ...5-2 Table7 . Reported Use and Helpfulness of Software Processes and Standards Team Identifier Team Performs Development Team Performs Maintenance Reported Use of Processes Reported Helpfulness of Processes Reported Use of Standards Reported Helpfulness of Standards 582-1 X X Extensive use Very helpful ---------- ---------- 582-2 X Some use Somewhat helpful Some use Very helpful 582-3 X X Some use Very helpful Extensive use Somewhat helpful 583-1 X Some use Somewhat helpful Some use Somewhat helpful 583-2 X ---------- ---------- Extensive use Very helpful 584-1 X X Some use Somewhat helpful Some use Somewhat helpful 584-2 X X Extensive use Very helpful Extensive use Very helpful 584-3 X X Extensive use Very helpful Some use Somewhat helpful 584-4 X X Some use Very helpful Some use Somewhat helpful 584-5 X X Some use Very helpful Some use Somewhat helpful 584-6 X X Extensive use Very helpful Extensive use Very helpful 585-2 X X Some use Somewhat helpful Some use Somewhat helpful 586-1 X Extensive use Very helpful Extensive use Very helpful 587-1 X ---------- ---------- Minimal use Minimally helpful 588-1 X ---------- ---------- Some use Somewhat helpful 588-3 X ---------- ---------- Extensive use Very helpful 588-4 X Some use Somewhat helpful Extensive use Very helpful 5.... ..."

"... In PAGE 10: ...7 Table2 -1: Rating of Contract Award Factors Overall project cost Proposed product performance Contractor experience in area Timeliness Last contract an advantage Project software development cost Contractor software capability Ease of software maintenance Software maintenance cost Software portability 6.24 5.... In PAGE 14: ...11 Table2 -2: Process Score for Each Maturity Level Initial Repeatable Defined Managed Optimized 10.7 14.... ..."

"... In PAGE 3: ... Our research methodology was immersive, and used interviews as the primary mode of data gathering. The study was conducted in three Finnish software-producing organizations ( Table1 ), selected because of the differences in their products, organizations, and business strategies. All the organizations were considered fairly advanced in their use of state-of-the-art techniques and methods for software development practices.... ..."

"... In PAGE 6: ... The traditional software process, as per IEEE standard 1074-1991, is composed of four main processes, each grouping a series of activities that are responsible for implementing their associated goals [22]. These processes are shown in Table2 . Although it has not been formally defined by any organization or document, the KE software process can be considered to be composed primarily of the processes shown in Table 2, as all of these activities appear in one way or another in the most well-known KE development methodologies [8] [9] [10] [11] [12].... In PAGE 6: ... These processes are shown in Table 2. Although it has not been formally defined by any organization or document, the KE software process can be considered to be composed primarily of the processes shown in Table2 , as all of these activities appear in one way or another in the most well-known KE development methodologies [8] [9] [10] [11] [12]. Below we discuss which of the activities of SE could be applied in KE and vice versa.... ..."

"... In PAGE 4: ... 284 4, Table 5 and Table 6 are derived from Table7 and Table 8 by selecting the best algorithm from each category based on Accuracy, MAE and RMSE. The detailed tables implementing all the prediction algorithms on five different projects are shown in the Appendix section of the paper.... In PAGE 5: ... In Future, the developed system can also be used for analysis and to evaluate the influence of different factors on the maintenance severity of different software project modules. APPENDIX Appendix has two tables: Table7 and Table 8. The Table 7 shows the results of prediction algorithms on KC1, JM1 and KC3 projects datasets.... In PAGE 6: ... 286 Table7 : Accuracy and Errors shown by different models on predicting maintenance severity KC1 Statistics after 10 fold Cross-Validation JM1 Statistics after 10 fold Cross-Validation KC3 Statistics after 10 fold Cross-Validation Classification / Prediction Algorithm Accuracy MAE RMSE Accuracy MAE RMSE Accuracy MAE RMSE BN 69.9659 0.... ..."

"... In PAGE 4: ... Proceedings of the 34th Hawaii International Conference on System Sciences - 2001 Screen masks Creating of new screen masks for input and output (soft copy) of data Extended reporting Programming of extended data output and reporting options Workflow programming Creating of non-standard workflows User exits Programming of additional software code in an open interface ERP Programming Programming of additional applications, without changing the source code (using the computer language of the vendor) Interface development Programming of interfaces to legacy systems or 3rd party products Package code modification Changing the source-codes ranging from small change to change whole modules 0-7695-0981-9/01 $10.00 (c) 2001 IEEE Integrate three screens into one Communication layer Design new report with sales revenues for specific criteria Application layer and/ or database layer Set up automated engineering change order approval process Application layer and/ or database layer Develop a statistical function for calculating particular metrics Application layer and/ or database layer Create a program that calculates the phases of the moon for use in production scheduling All layers Interface with custom-build shop- floor-system or with a CRM package Application layer and/ or database layer Change error message in warning; modify production planning Can involve all layers As shown in Table1 , the adopter of an ERP package is still responsible for significant aspects of perfective maintenance, e.g.... ..."

"... In PAGE 5: ... The most commonly used stages in the software development life cycle are problem definition, requirements analysis, specifications, design, coding, testing, and operation and maintenance (von Mayrhauser 1990). Table1 details the software design overview for the research effort. A formal definition of each phase of the software life cycle is listed in the Appendix.... ..."