Answer Garden 2: Merging Organizational Memory with Collaborative Help

Answer Garden 2: Merging Organizational Memory with Collaborative Help (1996)

by Mark S. Ackerman , David W. McDonald

Citations:

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Datum	Value	Source
TITLE	Answer Garden 2: Merging Organizational Memory with Collaborative Help	SVM HeaderParse 0.2
AUTHOR NAME	Mark S. Ackerman	user correction
AUTHOR NAME	David W. McDonald	user correction
ABSTRACT	This research examines a collaborative solution to a common problem, that of providing help to distributed users. The Answer Garden 2 system provides a secondgeneration architecture for organizational and community memory applications. After describing the need for Answer Garden 2’s functionality, we describe the architecture of the system and two underlying systems, the Cafe ConstructionKit and Collaborative Refinery. We also present detailed descriptions of the collaborative help and collaborative refining facilities in the Answer Garden 2 system.	SVM HeaderParse 0.2
YEAR	1996	user correction
CITATIONS	24 found	ParsCit 1.0