An analysis of the Effects of Mode of Communication on Group Decision Making (1998)
| Venue: | In the Proceedings of the 31st Hawaii International Conference on System Sciences, Kohala |
| Citations: | 5 - 1 self |
BibTeX
@INPROCEEDINGS{Fjermestad98ananalysis,
author = {Jerry Fjermestad},
title = {An analysis of the Effects of Mode of Communication on Group Decision Making},
booktitle = {In the Proceedings of the 31st Hawaii International Conference on System Sciences, Kohala},
year = {1998}
}
Bookmark
 |
 |
 |
 |
 |
 |
OpenURL
Abstract
Group Support Systems (GSS) have been the subject of many investigations and meta-analyses over the past decade. This study presents summarizes and analyzes the results of 100 experiments that used communication mode as an independent variable. The results suggest that use of a GSS improves decision quality, depth of analysis, equality of participation, and satisfaction over manual methods. Additionally, more detailed analysis suggests that task type, GSS type and the interaction of both have a moderating effect on adaptation and outcome factors. Group Support Systems (GSS) have been studied for over a quarter century via case studies, surveys, and experiments. More than 90 % of the experimental studies
