A computational model of skilled use of a graphical user interface (1992)
| Venue: | In Proceedings of ACM CHI'92 Conference on Human Factors in Computing Systems, Modeling the Expert User |
| Citations: | 10 - 2 self |
BibTeX
@INPROCEEDINGS{Kitajima92acomputational,
author = {Muneo Kitajima and Peter G. Polson},
title = {A computational model of skilled use of a graphical user interface},
booktitle = {In Proceedings of ACM CHI'92 Conference on Human Factors in Computing Systems, Modeling the Expert User},
year = {1992},
pages = {241--249},
publisher = {Addison Wesley}
}
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Abstract
This paper describes a computational model of skilled use of a graphical user interface based on Kintsch’s construction-integration theory [4, 8]. The model uses knowledge of a detailed representation of information on the display, a user’s goals and expectations, knowledge about the interface, and knowledge about the application domain to compute actions necessary to accomplish the user’s current goal. The model provides a well-motivated account of one kind of errors, action slips [14], made by skilled users. We show how information about the intermediate state of a task on the display plays a critical role in skilled performance, i.e., display-based problem solving [10].
