Real Life, Real Users, and Real Needs: A Study and Analysis (2000)
| Venue: | of user queries on the Web. Information Processing and Management |
| Citations: | 166 - 22 self |
BibTeX
@INPROCEEDINGS{A00reallife,,
author = {Bernard J. Jansen A and A Spink B and Tefko Saracevic C},
title = {Real Life, Real Users, and Real Needs: A Study and Analysis},
booktitle = {of user queries on the Web. Information Processing and Management},
year = {2000},
pages = {207--227}
}
Years of Citing Articles
Bookmark
 |
 |
 |
 |
 |
 |
OpenURL
Abstract
We analyzed transaction logs containing 51,473 queries posed by 18,113 users of Excite, a major Internet search service. We provide data on: (i) sessions Ð changes in queries during a session, number of pages viewed, and use of relevance feedback; (ii) queries Ð the number of search terms, and the use of logic and modi®ers; and (iii) terms Ð their rank/frequency distribution and the most highly used search terms. We then shift the focus of analysis from the query to the user to gain insight to the characteristics of the Web user. With these characteristics as a basis, we then conducted a failure
