Abstract

devices in the Internet of Things (IoT) and other data sources are increasingly bridging the gap between the physical and digital world by providing fine-grained data about real-world events. Enterprise software systems are adopting the paradigm of event-based systems (EBS) to enable them to react to meaningful events in a timely manner. Smart supply chains fusing dynamic sensor data with information provided by backend-systems are one such example of event-based enterprise systems. Monitoring their global state in an effective way for runtime governance remains an open research challenge: providing the required type of information while trading off precision for costs. We previously introduced application-specific integrated aggregation (ASIA) as a means for collecting metadata in distributed event-based systems. In this paper, we show how ASIA can support IT Service Management in monitoring and governing decentralized event-based enterprise systems at runtime. We present a dashboard based on industry-strength technology as proof of concept and discuss how to integrate usage statistics provided on-the-fly by ASIA into metrics for runtime governance. We evaluate our monitoring approach in terms of performance, scalability and precision. I.