Turn taking vs. Discourse Structure: How Best to Model Multimodal Conversation (1998)
| Venue: | Machine Conversations |
| Citations: | 34 - 7 self |
BibTeX
@INPROCEEDINGS{Cassell98turntaking,
author = {Justine Cassell and Obed E. Torres and Scott Prevost},
title = {Turn taking vs. Discourse Structure: How Best to Model Multimodal Conversation},
booktitle = {Machine Conversations},
year = {1998},
pages = {143--154},
publisher = {Kluwer}
}
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Abstract
This paper addresses the problem of designing conversational agents that exhibit appropriate gaze behavior during dialogues with human users. Previous research on gaze behavior has concentrated on its relationship to turn-taking phenomena [4,5,6]. Recent work has incorporated some of these findings into the design of autonomous human-like conversational agents and interactive communicative humanoids [1,14]. However, none of this research has examined the relationship between information structure and gaze behavior. In this paper we discuss why turntaking is not an adequate explanation for gaze behavior in conversation and why information structure should be integrated with turn-taking as an explanation for this behavior. We then examine the relationship of gaze behavior to information structure and turn-taking through an empirical analysis of discourse transcripts for several dyadic conversations. A simple algorithm for assigning gaze behavior is proposed on the basis of the findings o...
