ion; ethnography can be highly formal when that is appropriate for the research program at hand (Anderson, 1997). Instead, Anderson argued that the problem has deeper roots. Observing that not all kinds of qualitative studies of social life in the `real world' are ethnographies and that the idea of ethnography `as a method for the specification of end-user requirements for systems' is `predicated in a misunderstanding of ethnography's role in social science', he stated flatly that `designers do not need ethnography to do what they wish to do' (Anderson, 1994, p. 153): `designers may well work closely with users, engage in fieldwork among the end-user organizations for whom they are designing; and focus on the intersection of the technological, Version 3.0, 17 June 1998 To appear in Christian Heath, Jon Hindmarsh, and Paul Luff (eds.): Workplace Studies: Recovering Work Practice and Informing Design, Cambridge University Press, Cambrid
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25
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7
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– Ellis, Keddara
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– Schutz
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5
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4
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– Marmolin, Schmidt
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