Definitional and Contextual Issues in Organizational and Group Memories (1994)
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by
Mark S. Ackerman
| Citations: | 29 - 7 self |
BibTeX
@MISC{Ackerman94definitionaland,
author = {Mark S. Ackerman},
title = {Definitional and Contextual Issues in Organizational and Group Memories},
year = {1994}
}
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Abstract
... This paper discusses findings from case studies of six organizations using or attempting to use the Answer Garden, a type of organizational memory system. Two major issues in the implementation of such systems are examined: (1) the gap between the idealized definition of organizational memory and the constrained realities of organizational life, and (2) the effects of reducing contextual information in computer-based memory.
