Hutchworld: Lessons Learned A Collaborative Project: Fred Hutchsinson Cancer Research Center & Microsoft Research (2000)
Abstract:
The Virtual World Group (VWG) in Microsoft Research and the Fred Hutchinson Cancer Research Center (the Hutch) are collaborating tod evelop and stud y online social support systems for patients at the Hutch. Med cal research has shown that social support contributes positively toward psychologicaland physical well-being. However, in the real worl d it isd ifficult for immune-compromised patients, their families, and their caregivers to interact with others facing similar challenges. In ord er to ad d ress the need s of Hutch patients and their caregivers, Microsoft and the HutchdR(b oped HutchWorld , a Virtual World s application, to provid e online, computer-med iated social and informational support. The present paperd escribes the approach of eachdc ign phase of the project, and lessons learned about a) d veloping an interactive online support system for a specific aud ence, b) thed eployment of the online social support system to its target audR nce, c) the rigorous stud of both its use and its impact on user well-being, and d ) issues affecting collaboration among technology, med ical, and research groups. 1 Intro d ction MedTR research shows that social support contributes positively toward healing. The Virtual World Group (VWG) in Microsoft Research and the Fred Hutchinson Cancer Research Center (the Hutch) are collaborating to stud y how online social support networks affect online idG tity and social interaction. In the real world , it isd ifficult for immune-compromised patients, their families and caregivers, to meet with others with similar problems. HutchWorld is a Virtual World applicationd esigned to provi d online, computer-med iated social and information support of the Hutch patients and their caregivers. This software application will bed eployed...

