Abstract

Shared physical workspaces allow people to maintain upto-the minute knowledge about others ’ interaction with the workspace. This knowledge is workspace awareness, part of the glue that allows groups to collaborate effectively. In this paper, we present the concept of workspace awareness as a key for groupware systems that wish to support the fluid interaction evident in face-to-face collaboration. We discuss why workspace awareness is difficult to support in groupware systems, and then present a conceptual framework that groupware designers can use as a starting point for thinking about and supporting awareness.

Citations