Abstract

In this thesis we address the challenge of automatically summarizing spontaneous, multi-party spoken dialogues. The experimental hypothesis is that it is advantageous when summarizing such meeting speech to exploit a variety of speech-specific characteristics, rather than simply treating the task as text summarization with a noisy transcript. We begin by investigating which term-weighting metrics are effective for summarization of meeting speech, with the inclusion of two novel metrics designed specifically for multi-party dialogues. We then provide an in-depth analysis of useful multi-modal features for summarization, including lexical, prosodic, speaker, and structural features. A particular type of speech-specific information we explore is the presence of meta comments in meeting speech, which can be exploited to make extractive summaries more high-level and increasingly abstractive in quality. We conduct our experiments on the AMI and ICSI meeting corpora, illustrating how informative utterances can be realized in contrasting ways in differing domains of meeting speech. Our central summarization evaluation is a large-scale extrinsic task, a decision audit evaluation. In this evaluation, we explicitly compare the usefulness of extractive summaries to gold-standard abstracts and a baseline keyword condition for navigating through a large amount of meeting data in order to satisfy a complex information need.

Citations