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Community, Consensus, Coercion, Control: CS*W or How Policy Mediates Mass Participation
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BibTeX
@MISC{Kriplean_community,consensus,,
author = {Travis Kriplean and Ivan Beschastnikh and David W. Mcdonald and Scott A. Golder},
title = {Community, Consensus, Coercion, Control: CS*W or How Policy Mediates Mass Participation},
year = {}
}
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Abstract
When large groups cooperate, issues of conflict and control surface because of differences in perspective. Managing such diverse views is a persistent problem in cooperative group work. The Wikipedian community has responded with an evolving body of policies that provide shared principles, processes, and strategies for collaboration. We employ a grounded approach to study a sample of active talk pages and examine how policies are employed as contributors work towards consensus. Although policies help build a stronger community, we find that ambiguities in policies give rise to power plays. This lens demonstrates that support for mass collaboration must take into account policy and power.
