Interfaces]: User-centered design.
BibTeX
@MISC{Jain_interfaces]:user-centered,
author = {Jhilmil Jain and Nina Bhatti and Harlyn Baker and Hui Chao and Mohamed Dekhil and Michael Harville and Nic Lyons and John Schettino and Sabine Susstrunk},
title = {Interfaces]: User-centered design.},
year = {}
}
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Abstract
In this paper we describe an exploratory study of a mobile cosmetic advisory system that enables women to select appropriate colors of cosmetics. This system is intended for commercial use to address the problem of foundation color selection. Although women are primarily responsible for making most purchasing decisions in the US, we found very few studies to assess the adoption of retail related mobile services by women. Based on surveys, semi-structured interviews, and focus groups, we have identified a number of design factors that should be considered when designing mobile services for women consumers. The results of our study indicate that while usefulness is an important factor, other design aspects such as mobile vs. kiosk, installed vs. existing software, technical comfort vs. social comfort, social vs. individual, privacy and trust should also be accounted for.
Keyphrases
user-centered design mobile service mobile v technical comfort v design aspect commercial use social v foundation color selection woman consumer purchasing decision semi-structured interview appropriate color social comfort exploratory study mobile cosmetic advisory system design factor important factor
