An overview of business process adaptations via protocols (2006)
| Venue: | In AAMAS ’06: Proceedings of the fifth international joint conference on Autonomous agents and multiagent systems |
| Citations: | 12 - 3 self |
BibTeX
@INPROCEEDINGS{Desai06anoverview,
author = {Nirmit Desai},
title = {An overview of business process adaptations via protocols},
booktitle = {In AAMAS ’06: Proceedings of the fifth international joint conference on Autonomous agents and multiagent systems},
year = {2006},
pages = {1326--1328},
publisher = {ACM Press}
}
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OpenURL
Abstract
Business process management in open environments poses special challenges. In particular, open environments are dynamic thereby requiring frequent changes in business processes. In current business process modeling approaches, such changes are handled in an ad hoc manner. It is not clear what needs to be changed and where, to accommodate a change. In this paper, we build on our previous work on business protocols to handle the challenge of design adaptability. The basic mechanism that facilitates such adaptability is that of protocol composition. We also provide a semantics for the protocols and their composition in causal logic. Through a real business scenario of auto-insurance claim processing, we demonstrate how a wide range of adaptations can be handled naturally and systematically via protocol composition. The illustrated adaptations have been prototyped. 1
