An Empirical Study on the Utility of Formal Routines to Transfer Knowledge and Experience (2001)
| Venue: | Proc. European Software Eng. Conf. 2001 (ESEC 2001), ACM |
| Citations: | 13 - 5 self |
BibTeX
@INPROCEEDINGS{Conradi01anempirical,
author = {Reidar Conradi and Tore Dyb},
title = {An Empirical Study on the Utility of Formal Routines to Transfer Knowledge and Experience},
booktitle = {Proc. European Software Eng. Conf. 2001 (ESEC 2001), ACM},
year = {2001},
pages = {268--276},
publisher = {ACM}
}
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Abstract
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skepticism among developers to learn from and adhere to prescribed process models. The latter are often perceived as overly "structured" or implying too much "control". Further, what is relevant knowledge has often been decided by "others" - often the quality manager.
