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A Framework for Evaluating Spoken Dialogue Agents (1997)

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by Marilyn A. Walker , Diane J. Litman , Ace A. Kamm , Alicia Abella
Citations:105 - 3 self
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BibTeX

@INPROCEEDINGS{Walker97aframework,
    author = {Marilyn A. Walker and Diane J. Litman and Ace A. Kamm and Alicia Abella},
    title = {A Framework for Evaluating Spoken Dialogue Agents},
    booktitle = {},
    year = {1997},
    pages = {271--280}
}

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Abstract

Citations

990 Decision with multiple objectives: preferences and value trade-offs - Keeney, Raiffa - 1976
920 Attention, intentions, and the structure of discourse - Grosz, Sidner - 1986
771 Nonparametric Statistics for Behavioral Sciences - Siegel, Castellan - 1988
100 Rationality and its roles in reasoning - Doyle - 1992
91 Estimating upper and lower bounds on the performance of word-sense disambiguation programs - Gale, Church, et al. - 1992
88 A prosodic analysis of discourse segments in direction-giving monologues - Hirschberg, Nakatani - 1996
79 Content analysis: An introduction to its methodology - Krippendorf
67 Metrics for evaluating dialogue strategies in a spoken language system - Danieli, Gerbino - 1995
62 Discourse segmentation by human and automated means - Passonneau, Litman - 1997
53 User Participation in the Reasoning Processes of Expert Systems - Pollack, Hirschberg, et al. - 1982
49 The Effect of Resource Limits and Task Complexity on Collaborative Planning in Dialogue - Walker - 1996
44 Human-machine problem solving using spoken language systems (SLS): Factors affecting performance and user satisfaction - Shriberg, Wade, et al. - 1992
38 Response generation in collaborative negotiation - Chu-Carroll, Carberry - 1995
34 Evaluating Natural Language Processing Systems - Sparck-Jones, Galliers - 1996
30 User interfaces for voice applications - Kamm - 1995
27 Black Box and Glass Box Evaluation of the SUNDIAL System - Simpson, Fraser - 1993
24 Experiments in evaluating interactive spoken language systems - Polifroni, Hirschman, et al. - 1992
23 The cost of errors in a spoken language system - Hirschman, Pao - 1993
21 Preventing false inferences - Joshi, Webber, et al. - 1984
20 Plan recognition and its use in understanding dialogue - Carberry - 1989
16 Development principles for dialog-based interfaces - Abella, Brown, et al. - 1996
13 Taking the initiative in natural language database interaction: Justifying why - Webber, Joshi - 1982
12 Beyond class A: A proposal for automatic evaluation of discourse - Hirschman, Dahl, et al. - 1990
11 Recognizing and relating discourse intentions and task-oriented plans - Litman, Allen - 1990
10 Effects of variable initiative on linguistic behavior in human-computer spoken natural language dialog - Smith, Gordon - 1997
8 Assessing the reliability of subjective codings - Carletta - 1996
7 A proposal for incremental dialogue evaluation - Bates, Ayuso - 1991
6 Quality standards for spoken dialogue systems: a report on progress - Fraser - 1995
4 Empirical Methods for Artificial Intelligence - unknown authors - 1995
4 Dialogue manager design evaluation - Danieli, Eckert, et al. - 1992
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