Cognitive repairs: How organizational practices can compensate for individual shortcomings (1998)
| Venue: | Review of Organizational Behavior |
| Citations: | 8 - 2 self |
BibTeX
@ARTICLE{Heath98cognitiverepairs:,
author = {Chip Heath and Richard P. Larrick and Joshua Klayman and Chip Heath and Richard P. Larrick and Joshua Klayman and Cognitive Repairs},
title = {Cognitive repairs: How organizational practices can compensate for individual shortcomings},
journal = {Review of Organizational Behavior},
year = {1998},
volume = {20},
pages = {138}
}
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Abstract
The literature in cognitive psychology has described a variety of shortcomings that prevent individuals from learning effectively. We review this literature and provide examples ofa number oforganizational practices that may effectively repair thecognitive shortcomings of individuals. We call these practices cognitive repairs. We then discuss six tradeoffs that affect the success of cognitive repairs. We close by considering how a cognitive perspective might benefit those who study organizational learning and those who manage it.
