Abstract

Topic management is the task of gathering, evaluating, organizing, and sharing a set of web sites for a specific topic. Current web tools do not provide adequate support for this task. We created and continue to develop the TopicShop system to address this need. TopicShop includes (1) a web crawler/analyzer that discovers relevant web sites and builds site profiles, and (2) user interfaces for information workspaces. We conducted an empirical pilot study comparing user performance with TopicShop vs. Yahoo™. Results from this study were used to improve the design of TopicShop. A number of key design changes were incorporated into a second version of TopicShop based on results and user comments of the pilot study including (1) the tasks of evaluation and organization are treated as integral instead of separable, (2) spatial organization is important to users and must be well supported in the interface, and (3) distinct user and global datasets help users deal with the large quantity of information available on the web. A full empirical study using the second iteration of TopicShop covered more areas of the World Wide Web and validated results from the pilot study. Across the two studies, TopicShop subjects found over 80 % more high-quality sites (where quality was determined by independent expert judgements) while browsing only 81 % as many sites and completing their task in 89 % of the time. The site

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