Hedged Responses and Expressions of Affect in Human/Human and Human/Computer Tutorial Interactions (2004)
| Venue: | In Proc. Cognitive Science |
| Citations: | 14 - 1 self |
BibTeX
@INPROCEEDINGS{Bhatt04hedgedresponses,
author = {Khelan Bhatt and Martha Evens and Shlomo Argamon},
title = {Hedged Responses and Expressions of Affect in Human/Human and Human/Computer Tutorial Interactions},
booktitle = {In Proc. Cognitive Science},
year = {2004}
}
Years of Citing Articles
Bookmark
 |
 |
 |
 |
 |
 |
OpenURL
Abstract
We study how students hedge and express affect when interacting with both humans and computer systems, during keyboard-mediated natural language tutoring sessions in medicine. We found significant differences in such student behavior linked to whether the tutor was human or a computer. Students hedge and apologize often to human tutors, but very rarely to computer tutors. The type of expressions also differed---overt hostility was not encountered in human tutoring sessions, but was a major component in computer-tutored sessions. Little gender-linking of hedging behavior was found, contrary to expectations based on prior studies. A weak gender-linked effect was found for affect in human tutored sessions.
