Just Talk to Me: A Field Study of Expertise Location (1998)

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by David Mcdonald , Mark Ackermann
Citations:110 - 11 self

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108 Expertise Recommender: A Flexible Recommendation System and Architecture – David W. McDonald, Mark S. Ackerman - 2000
18 Evaluating Expertise Recommendations – David W. McDonald - 2001
Computer-supported cooperative work (CSCW) – Kevin L. Mills - 2003
4 Networking – Fredrik Ljungberg - 1997
2 A Survey of Applications of CSCW for Digital Libraries – Michael B. Twidale, David M. Nichols - 1998
58 Beyond Recommender Systems: Helping People Help Each Other – Loren Terveen, Will Hill - 2001
5 Sharing expertise: The next step for knowledge management – Mark S. Ackerman, Christine Halverson - 2004
6 Computer help at home: methods and motivations for informal technical support – Erika Shehan Poole, Marshini Chetty, Tom Morgan, Rebecca E. Grinter, W. Keith Edwards - 2009
9 Outsiders on the Inside: Sharing Know-How Across Space and Time – Thomas A. Finholt , Lee Sproull, Sara Kiesler
104 The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility – Mark S. Ackerman - 2000
The World Wide Web as a social infrastructure for knowledge-oriented work – Kerstin Severinson Eklundh, Kristina Groth, Anders Hedman, Ann Lantz, Henrry Rodriguez, Eva-lotta Sallnäs - 2001
2 Involving Remote Users in Continuous Design of Web Content – William Hill, Loren Terveen - 1997
30 Exploring Support for Knowledge Management in Mobile Work – Henrik Fagrell, Fredrik Ljungberg, Steinar Kristoffersen - 1999
1 A connection-centric survey of recommender systems research. Available (verified 01/09/2004) at http://arxiv.org – Saverio Perugini, Edward A. Fox, Herbert A. Simon
2 Recommendation and personalization: a survey – Saverio Perugini, Marcos André Gonçalves - 2002
19 E.A.: Recommender systems research: a connection-centric survey – Saverio Perugini, Marcos André Gonçalves, Edward A. Fox
9 Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization – Christine A. Halverson - 2004
9 Temporality in Medical Work: Time also Matters – Madhu C. Reddy, Paul Dourish, Wanda Pratt
3 How-To Pages: Informal Systems of Expertise Sharing – Cristen Torrey, David W. Mcdonald, Bill N. Schilit, Sara Bly, Sara Bly Consulting