Automated Generation of Model Cases for Help-Desk Applications (2001)

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by Sholom M. Weiss , Chidanand V. Apte , Sholom M. Weiss , V. Apte , V. Apte
Venue:Research Report RC-22061, IBM Thomas J. Watson Research
Citations:2 - 1 self

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Automated Generation of Model Cases for Help-Desk Applications –Sholom M. Weiss, Chidanand V. Apte, Sholom M. Weiss, V. Apte, V. Apte — 2001 — Research Report RC-22061, IBM Thomas J. Watson Research