An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people now can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object. This survey covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. Our focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. We include materialon summarization of evaluative text and on broader issues regarding privacy, manipulation, and economic impact that the development of opinion-oriented information-access services gives rise to. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided. 1

Due to the open, anonymous nature of many P2P networks, new identities- or sybils- may be created cheaply and in large numbers. Given a reputation system, a peer may attempt to falsely raise its reputation by creating fake links between its sybils. Many existing reputation mechanisms are not resistant to these types of strategies. Using a static graph formulation of reputation, we attempt to formalize the notion of sybilproofness. We show that there is no symmetric sybilproof reputation function. For nonsymmetric reputations, following the notion of reputation propagation along paths, we give a general asymmetric reputation function based on flow and give conditions for sybilproofness.

The proliferation of web-based social networks has lead to new innovations in social networking, particularly by allowing users to describe their relationships beyond a basic connection. In this dissertation, I look specifically at trust in web-based social networks, how it can be computed, and how it can be used in applications. I begin with a definition of trust and a description of several properties that affect how it is used in algorithms. This is complemented by a survey of web-based social networks to gain an understanding of their scope, the types of relationship information available, and the current state of trust. The computational problem of trust is to determine how much one person in the network should trust another person to whom they are not connected. I present two sets of algorithms for calculating these trust inferences: one for networks with binary trust ratings, and one for continuous ratings. For each rating scheme, the algorithms are built upon the defined notions of trust. Each is then analyzed theoretically and with respect to simulated and actual trust networks to determine how accurately they calculate the opinions of people in the system. I show that in both rating schemes the algorithms

On-line forums for the collaborative creation of bodies of information are a phenomenon of rising importance; the Wikipedia is one of the best-known examples. The open nature of such forums could benefit from a notion of reputation for its authors. Author reputation could be used to flag new contributions from low-reputation authors, and it could be used to allow only authors with good reputation to contribute to controversial or critical pages. A reputation system for the Wikipedia would also provide an incentive to give high-quality contributions. We present in this paper a novel type of contentdriven reputation system for Wikipedia authors. In our system, authors gain reputation when the edits and text additions they perform to Wikipedia articles are longlived, and they lose reputation when their changes are undone in short order. We have implemented the proposed system, and we have used it to analyze the entire Italian and French Wikipedias, consisting of a total of 691,551 pages and 5,587,523 revisions. Our results show that our notion of reputation has good predictive value: changes performed by low-reputation authors have a significantly larger than average probability of having poor quality, and of being undone.

Content organization over the Internet went through several interesting phases of evolution: from structured directories to unstructured Web search engines and more recently, to tagging as a way for aggregating information, a step towards the semantic web vision. Tagging allows ranking and data organization to directly utilize inputs from end users, enabling machine processing of Web content. Since tags are created by individual users in a free form, one important problem facing tagging is to identify most appropriate tags, while eliminating noise and spam. For this purpose, we define a set of general criteria for a good tagging system. These criteria include high coverage of multiple facets to ensure good recall, least effort to reduce the cost involved in browsing, and high popularity to ensure tag quality. We propose a collaborative tag suggestion algorithm using these criteria to spot high-quality tags. The proposed algorithm employs a goodness measure for tags derived from collective user authorities to combat spam. The goodness measure is iteratively adjusted by a reward-penalty algorithm, which also incorporates other sources of tags, e.g., content-based auto-generated tags. Our experiments based on My Web 2.0 show that the algorithm is effective.

Recommender Systems allow people to find the resources they need by making use of the experiences and opinions of their nearest neighbours.

The quality of user-generated content varies drastically from excellent to abuse and spam. As the availability of such content increases, the task of identifying high-quality content in sites based on user contributions—social media sites— becomes increasingly important. Social media in general exhibit a rich variety of information sources: in addition to the content itself, there is a wide array of non-content information available, such as links between items and explicit quality ratings from members of the community. In this paper we investigate methods for exploiting such community feedback to automatically identify high quality content. As a test case, we focus on Yahoo! Answers, a large community question/answering portal that is particularly rich in the amount and types of content and social interactions available in it. We introduce a general classification framework for combining the evidence from different sources of information, that can be tuned automatically for a given social media type and quality definition. In particular, for the community question/answering domain, we show that our system is able to separate high-quality items from the rest with an accuracy close to that of humans. Categories and Subject Descriptors H.3 [Information Storage and Retrieval]: H.3.1 Content Analysis and Indexing – indexing methods, linguistic

1 Introduction Establishing trust is a fundamental problem in distributedsystems. Peer-to-peer systems, in which service functionality is distributed across clients, eliminate the cen-tralized components that have traditionally functioned as de facto trust brokers, and consequently exacerbate trust-related problems. When peers lack meaningful measures on which to base trust decisions, they end up receivingservices from untrustworthy peers, with e ffects that canrange from wasted resources on mislabeled content to

Reputation systems have been popular in estimating the trustworthiness and predicting the future behavior of nodes in a large-scale distributed system where nodes may transact with one another without prior knowledge or experience. One of the fundamental challenges in distributed reputation management is to understand vulnerabilities and develop mechanisms that can minimize the potential damages to a system by malicious nodes. In this paper, we identify three vulnerabilities that are detrimental to decentralized reputation management and propose TrustGuard -- safeguard framework for providing a highly dependable and yet efficient reputation system. First, we provide a dependable trust model and a set of formal methods to handle strategic malicious nodes that continuously change their behavior to gain unfair advantages in the system. Second, a transaction based reputation system must cope with the vulnerability that malicious nodes may misuse the system by flooding feedbacks with fake transactions. Third, but not least, we identify the importance of filtering out dishonest feedbacks when computing reputation-based trust of a node, including the feedbacks filed by malicious nodes through collusion. Our experiments show that, comparing with existing reputation systems, our framework is highly dependable and effective in countering malicious nodes regarding strategic oscillating behavior, flooding malevolent feedbacks with fake transactions, and dishonest feedbacks.

The field of peer-to-peer reputation systems has exploded in the last few years. Our goal is to organize existing ideas and work to facilitate system design. We present a taxonomy of reputation system components, their properties, and discuss how user behavior and technical constraints can conflict. In our discussion, we describe research that exemplifies compromises made to deliver a useable, implementable system. Ó 2005 Elsevier B.V. All rights reserved.