The concept of an agent has become important in both Artificial Intelligence (AI) and mainstream computer science. Our aim in this paper is to point the reader at what we perceive to be the most important theoretical and practical issues associated with the design and construction of intelligent agents. For convenience, we divide these issues into three areas (though as the reader will see, the divisions are at times somewhat arbitrary). Agent theory is concerned with the question of what an agent is, and the use of mathematical formalisms for representing and reasoning about the properties of agents. Agent architectures can be thought of as software engineering models of agents; researchers in this area are primarily concerned with the problem of designing software or hardware systems that will satisfy the prop-erties specified by agent theorists. Finally, agent languages are software systems for programming and experimenting with agents; these languages may embody principles proposed by theorists. The paper is not intended to serve as a tutorial introduction to all the issues mentioned; we hope instead simply to identify the most important issues, and point to work that elaborates on them. The article includes a short review of current and potential applications of agent technology.

"Letizia Alvarez de Toledo has observed that this vast library is useless: rigorously speaking, a single volume ■ would be sufficient, a volume of ordinary format, printed in nine or ten point type, containing an infinite

The technologies, architectures, and methodologies traditionally used to develop distributed applications exhibit a variety of limitations and drawbacks when applied to large scale distributed settings (e.g., the Internet). In particular, they fail in providing the desired degree of configurability, scalability, and customizability. To address these issues, researchers are investigating a variety of innovative approaches. The most promising and intriguing ones are those based on the ability of moving code across the nodes of a network, exploiting the notion of mobile code. As an emerging research field, code mobility is generating a growing body of scientific literature and industrial developments. Nevertheless, the field is still characterized by the lack of a sound and comprehensive body of concepts and terms. As a consequence, it is rather difficult to understand, assess, and compare the existing approaches. In turn, this limits our ability to fully exploit them in practice, and to further promote the research work on mobile code. Indeed, a significant symptom of this situation is the lack of a commonly accepted and sound definition of the term "mobile code" itself. This paper presents a conceptual framework for understanding code mobility. The framework is centered around a classification that introduces three dimensions: technologies, design paradigms, and applications. The contribution of the paper is twofold. First, it provides a set of terms and concepts to understand and compare the approaches based on the notion of mobile code. Second, it introduces criteria and guidelines that support the developer in the identification of the classes of applications that can leverage off of mobile code, in the design of these applications, and, finally, in the selection of the most appropriate implementation technologies. The presentation of the classification is intertwined with a review of the state of the art in the field. Finally, the use of the classification is exemplified in a case study.

This paper provides an overview of research and development activities in the field of autonomous agents and multi-agent systems. It aims to identify key concepts and applications, and to indicate how they relate to one-another. Some historical context to the field of agent-based computing is given, and contemporary research directions are presented. Finally, a range of open issues and future challenges are highlighted.

While there are many Web services which help users find things to buy,we know of none which actually try to automate the process of buying and selling. Kasbah is a virtual marketplace on the Web where users create autonomous agents to buy and sell goods on their behalf. Users specify parameters to guide and constrain an agent's overall behavior. A simple prototype has been built to test the viability of this concept.

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The Web is less agent-friendly than we might hope. Most information on the Web is presented in loosely structured natural language text with no agent-readable semantics. HTML annotations structure the display of Web pages, but provide virtually no insight into their content. Thus, the designers of intelligent Web agents need to address the following questions: (1) To what extent can an agent understand information published at Web sites? (2) Is the agent's understanding sufficient to provide genuinely useful assistance to users? (3) Is site-specific hand-coding necessary, or can the agent automatically extract information from unfamiliar Web sites? (4) What aspects of the Web facilitate this competence? In this paper we investigate these issues with a case study using the ShopBot. ShopBot is a fullyimplemented, domain-independent comparison-shopping agent. Given the home pages of several on-line stores, ShopBot autonomously learns how to shop at those vendors. After its learning is com...

The need for negotiation in multi-agent systems stems from the requirement for agents to solve the problems posed by their interdependence upon one another. Negotiation provides a solution to these problems by giving the agents the means to resolve their conflicting objectives, correct inconsistencies in their knowledge of other agents' world views, and coordinate a joint approach to domain tasks which benefits all the agents concerned. We propose a framework, based upon a system of argumentation, which permits agents to negotiate in order to establish acceptable ways of solving problems. The framework provides a formal model of argumentation-based reasoning and negotiation, details a design philosophy which ensures a clear link between the formal model and its practical instantiation, and describes a case study of this relationship for a particular class of architectures (namely those for belief-desire-intention agents). 1 Introduction An increasing number of software app...

Email is one of the most successful computer applications yet devised. Our empirical data show however, that although email was origirally designed as a communications application, it is now used for additional functions, that it was not designed for, such as task management and personal archiving. We call this email overload. We demonstrate that email overload creates problems for personal information management: users often have cluttered inboxes containing hundreds of messages, including outstanding tasks, partially read documents and conversational threads. Furthermore, user attemtps to rationalise their inboxes by filing are often unsuccessful, with the consequence that important messages get overlooked, or "lost" in archives. We explain how email overloading arises and propose technical solutions to the problem.

Agent software is a rapidly developing area of research. However, the overuse of the word ‘agent ’ has tended to mask the fact that, in reality, there is a truly heterogeneous body of research being carried out under this banner. This overview paper presents a typology of agents. Next, it places agents in context, defines them and then goes on, inter alia, to overview critically the rationales, hypotheses, goals, challenges and state-of-the-art demonstrators of the various agent types in our typology. Hence, it attempts to make explicit much of what is usually implicit in the agents literature. It also proceeds to overview some other general issues which pertain to all the types of agents in the typology. This paper largely reviews software agents, and it also contains some strong opinions that are not necessarily widely accepted by the agent community. 1 1