This paper provides an overview of research and development activities in the field of autonomous agents and multi-agent systems. It aims to identify key concepts and applications, and to indicate how they relate to one-another. Some historical context to the field of agent-based computing is given, and contemporary research directions are presented. Finally, a range of open issues and future challenges are highlighted.

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Agent software is a rapidly developing area of research. However, the overuse of the word ‘agent ’ has tended to mask the fact that, in reality, there is a truly heterogeneous body of research being carried out under this banner. This overview paper presents a typology of agents. Next, it places agents in context, defines them and then goes on, inter alia, to overview critically the rationales, hypotheses, goals, challenges and state-of-the-art demonstrators of the various agent types in our typology. Hence, it attempts to make explicit much of what is usually implicit in the agents literature. It also proceeds to overview some other general issues which pertain to all the types of agents in the typology. This paper largely reviews software agents, and it also contains some strong opinions that are not necessarily widely accepted by the agent community. 1 1

Market mechanisms, such as auctions, will likely represent a common interaction medium for agents on the Internet. The Michigan Internet AuctionBot is a flexible, scalable, and robust auction server that supports both software and human agents. The server manages many simultaneous auctions by separating the interface from the core auction procedures. This design provides a responsive interface and tolerates system and network disruptions, but necessitates careful timekeeping procedures to ensure temporal accuracy. The AuctionBot has been used extensively in classroom exercises, and is available to the general Internet population. Its flexible specification of auctions in terms of orthogonal parameters makes it a useful device for agent researchers exploring the design space of auction mechanisms.

Automated intelligent agents inhabiting a shared environmentmust coordinate their activities. Cooperation { not merely coordination { may improve the performance of the individual agents or the overall behavior of the system they form. Research in Distributed Arti cial Intelligence (DAI) addresses the problem of designing automated intelligent systems which interact e ectively. DAI is not the only eld to take on the challenge of understanding cooperation and coordination. There are a variety of other multi-entity environments in which the entities coordinate their activity and cooperate. Among them are groups of people, animals, particles, and computers. We argue that in order to address the challenge of building coordinated and collaborated intelligent agents, it is bene cial to combine AI techniques with methods and techniques from a range of multi-entity elds, such as game theory, operations research, physics and philosophy. To support this claim, we describe some of our projects, where we have successfully taken an interdisciplinary approach. We demonstrate the bene ts in applying multi-entity methodologies and show the adaptations, modi cations and extensions necessary for solving the DAI problems.

For agents to function effectively in large and open networks, they must ensure that their correspondents, i.e., the agents they interact with, are trustworthy. Since no central authorities may exist, the only way agents can find trustworthy correspondents is by collaborating with others to identify those whose past behavior has been untrustworthy. In other words, finding trustworthy correspondents reduces to the problem of distributed reputation management. Our approach adapts the mathematical theory of evidence to represent and propagate the ratings that agents give to their correspondents. When evaluating the trustworthiness of a correspondent, an agent combines its local evidence (based on direct prior interactions with the correspondent) with the testimonies of other agents regarding the same correspondent. We experimentally studied this approach to establish that some important properties of trust are captured by it.

The members of electronic communities are often unrelated to each other, they may have never met and have no information on each other's reputation. This kind of information is vital in Electronic Commerce interactions, where the potential counterpart's reputation can be a significant factor in the negotiation strategy. This paper proposes two complementary reputation mechanisms that rely on collaborative rating and personalized evaluation of the various ratings assigned to each user. While these reputation mechanisms are developed in the context of electronic commerce, we believe that they may have applicability in other types of electronic communities such as chatrooms, newsgroups, mailing lists etc. 1. Introduction Consumer to consumer electronic transaction systems like Kasbah [1], eBay [2] and "ONSALE Exchange Auction Classifieds" [3] create online market places that bring together users unknown to each other. Kasbah is an ongoing research project to help realize a fundamental t...

Shopbots are agents that automatically search the Internet to obtain information about prices and other attributes of goods and services. They herald a future in which autonomous agents profoundly influence electronic markets. In this study, a simple economic model is proposed and analyzed, which is intended to quantify some of the likely impacts of a proliferation of shopbots and other economically-motivated software agents. In addition, this paper reports on simulations of pricebots - adaptive, pricesetting agents which firms may well implement to combat, or even take advantage of, the growing community of shopbots. This study forms part of a larger research program that aims to provide insights into the impact of agent technology on the nascent information economy.

This paper proposes reputation mechanisms that rely on collaborative ratings and personalized evaluation of the various ratings assigned to each user. Reputation is usually defined as the amount of trust inspired by a particular person

We envision a future in which the global economy and the Internet will merge and evolve together into an information economy bustling with billions of economically motivated software agents that exchange information goods and services with humans and other agents. Economic software agents will differ in important ways from their human counterparts, and these differences may have significant beneficial or harmful effects upon the global economy. It is therefore important to consider the economic incentives and behaviors of economic software agents, and to use every available means to anticipate their collective interactions. We survey research conducted by the Information Economies group at IBM Research aimed at understanding collective interactions among agents that dynamically price information goods or services. In particular, we study the potential impact of widespread shopbot usage on prices, the price dynamics that may ensue from various mixtures of automated pricing ...