In almost all computer applications, users must enter correct words for the desired objects or actions. For success without extensive training, or in first-tries for new targets, the system must recognize terms that will be chosen spontaneously. We studied spontaneous word choice for objects in five application-related domains, and found the variability to be surprisingly large. In every case two people favored the same term with probability <0.20. Simulations show how this fundamental property of language limits the success of various design methodologies for vocabulary-driven interaction. For example, the popular approach in which access is via one designer's favorite single word will result in 80-90 percent failure rates in many common situations. An optimal strategy, unlimited aliasing, is derived and shown to be capable of several-fold improvements.

Software reuse has long been touted as an effective means to develop software products. But reuse technologies for software have not lived up to expectations. Among the barriers are high costs of building software repositories and the need for effective tools to help designers locate re-usable software. While many design-forreuse and software classification efforts have been proposed, these methods are cost-intensive and cannot effectively take advantage of large stores of design artifacts that many development organizations have accumulated. Methods are needed that take advantage of these valuable resources in a cost-effective manner. This paper describes an approach to the design of tools to help software designers build repositories of software components and locate potentially re-usable software in those repositories. The approach is investigated with a retrieval tool, named CodeFinder, which supports the process of retrieving software components when information needs are ill-defi...