Online Tests do not provide fill-in-the-blank items. In lieu of this, this research hopes to demonstrate that if properly designed, an Online Test could achieve the same test effectiveness as manual paper-and-pencil tests. An Online Test system was built to provide both traditional and intelligent Online Test scoring mechanisms. In this research, 120 students participated in an experiment to compare the scoring effect differences. The result indicated that various scoring mechanisms have a significant effect on test scores. After analysing the students ’ feedbacks, the Online Tests ’ intelligent scoring mechanism proves to be the same as that of manual tests.

Evolving information and knowledge has impacted all organisations, including academic libraries. This has made knowledge management become important. The conventional function of academic libraries is to collect, process, disseminate, store and utilise information to provide service to the university community. However, the environment in which academic libraries operate today is changing. Academic libraries are part of the university and its organisational culture. Whatever affects universities has an impact on academic libraries. As a result, the role of academic libraries is changing to provide the competitive advantage for the parent universities. The success of academic libraries depends on their ability to utilise information and knowledge of its staff to better serve the needs of the academic community. This requires academic librarians to reappraise their functions, expand their roles and responsibilities to effectively contribute and meet the needs of a large and diverse university community. Knowledge management is a viable means in which academic libraries could improve their services in the present knowledge era. This is a report of the results of a case study conducted to establish the ways in which the academic librarians of the University of Natal, Pietermaritzburg Libraries could add value to their services by engaging with knowledge management. 1.

This paper reports preliminary findings from a 3-year study 1 investigating the capture and transfer of organisational knowledge and learning practices in the production of what have been termed complex product systems (CoPS). CoPS have been defined as capital-, engineering-, and IT-intensive, business-to-business products, networks,

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