Designing a call center with impatient customers,” Manufacturing and Service Operations Management, vol.4,no.3,pp.208–227,2002. Ishai Menache received his PhD in Electrical Engineering from the Technion in 2008. Subsequently, he was a postdoctoral associa (1989)

by O Garnet, A Mandelbaum, M Reiman
Venue:IEEE JSAC special issue on WDM network architectures; the Computer Networks Journal special issue on Broadband Internet Access; the Journal of Communications and Networks special issue on Wireless Ad-Hoc Networks; and for IEEE Journal of Lightwave Technol