This study explores the premise that knowledge in new product development proves both a barrier to and a source of innovation. To understand the problematic nature of knowledge and the boundaries that result, an ethnographic study was used to understand how knowledge is structured differently across the four primary functions that are dependent on each other in the creation and production of a high-volume product. A pragmatic view of “knowledge in practice ” is developed, describing knowledge as localized, embedded, and invested within a function and how, when working across functions, consequences often arise that generate problematic knowledge boundaries. The use of a boundary object is then described as a means of representing, learning about, and transforming knowledge to resolve the consequences that exist at a given boundary. Finally, this pragmatic view of knowledge and boundaries is proposed as a framework to revisit the differentiation and integration of knowledge.

This research considers how different features of informal networks affect knowledge transfer. As a complement to previous research that has emphasized the dyadic tie strength component of informal networks, we focus on how network structure influences the knowledge transfer process. We propose that social cohesion around a relationship affects the willingness and motivation of individuals to invest time, energy, and effort in sharing knowledge with others. We further argue that the network range, ties to different knowledge pools, increases a person’s ability to convey complex ideas to heterogeneous audiences. We also examine explanations for knowledge transfer based on absorptive capacity, which emphasizes the role of common knowledge, and relational embeddedness, which stresses the importance of tie strength. We investigate the network effect on knowledge transfer using data from a contract R&D firm. The results indicate that both social cohesion and network range ease knowledge transfer, over and above the effect for the strength of the tie between two people. We discuss the implications of these findings for research on effective knowledge transfer, social capital, and information diffusion. • The ability to transfer knowledge effectively among individuals is critical to a host of organizational processes and outcomes, including the transfer of best practices (Szulanski, 1996), new product

Recent research suggests that people obtain useful knowledge from others with whom they work closely and frequently (i.e., strong ties). Yet there has been limited empirical work examining why this is so. Moreover, other research suggests that weak ties provide useful knowledge. To help integrate these multiple findings, we propose and test a model of two-party (dyadic) knowledge exchange, with strong support in each of the three companies surveyed. First, the link between strong ties and receipt of useful knowledge (as reported by the knowledge seeker) was mediated by competence- and benevolence-based trust. Second, once we controlled for these two trust dimensions, the structural benefit of weak ties became visible. This latter finding is consistent with prior research suggesting that weak ties provide access to non-redundant information. Third, we found that competence-based trust was especially important for the receipt of tacit knowledge. We discuss implications for theory and practice. 2

The literature on electronic commerce (EC) and electronic marketplaces has long recognized the importance of different kinds of intermediaries and the different functions they serve [5]. The Internet is most often discussed in connection with digital intermediaries [76], as the displacement of traditional intermediaries. In this research, we propose a new conceptual framework for understanding how competition in business-tobusiness (B2B) EC in the presence of information technology (IT) innovations changes firm-level strategy choices and the structure of the marketplace. We also identify and discuss the economic forces that lead to these changes. In this context, we further describe a recurring pattern of intermediation, disintermediation and reintermediation through an "IDR framework." We also explain the impetus for technological reintermediation, where a disenfranchised traditional player is able to compete again, by leveraging technological innovations with co-specialized assets. W...

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This paper studies how firms use acquisitions to achieve long-term business reconfiguration. We base the study in a routine-based perspective on business dynamics. We develop and test hypotheses concerning the relative extent of change by acquiring and non-acquiring businesses, focusing on product line addition, retention, and deletion as forms of changing resources. We develop and test hypotheses that compare and contrast resource-deepening and resource extension arguments. We test the hypotheses with data from more than 3000 firms that offered more than 200 product lines in the U.S. medical sector between 1978 and 1995. We find that acquisitions play a major role in business reconfiguration, offering opportunities for firms to both build on existing resources and obtain substantially different resources. Copyright © 2000 John Wiley & Sons, Ltd. This paper studies how firms use acquisitions to reconfigure their business resources. Reconfiguration involves the retention, deletion, and addition of resources (Capron, Dussauge, and Mitchell, 1998). We view acquisitions as a key mechanism through which firms attempt to change their businesses (Capron and Mitchell, 1999). Our immediate conceptual goal is to study acquisitions as means of attempting to change both targets and acquirers. This study is a step towards understanding the broader issues surrounding successful and failed business change. The conceptual base for the study derives from what we refer to as a routine-based perspective on strategy, drawing on Williamson (1999). As we describe below, this perspective views firms as bundles of routines, which both provide firm value and create constraints on how businesses Key words: acquisitions; business change; resource reconfiguration; routine-based perspective on strategy

Based on a study of knowledge transfer within more than 15 industries, across three forms of governance, and between both domestic and international R&D partners, knowledge transfer success was found to be associated with several key variables, and to hinge upon (a) both R&D units’ understanding where the desired knowledge resides within the source, (b) the extent to which the parties share similar knowledge bases, and the extent of interactions between the source and the recipient to (c) transfer the knowledge and (d) participate in an articulation process through which the source’s knowledge is made accessible to the recipient.

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This paper introduces the concept of netchain analysis. A netchain is a set of networks comprised of horizontal ties between firms within a particular industry or group, which are sequentially arranged based on vertical ties between firms in different layers. Netchain analysis interprets supply chain and network perspectives on inter-organizational collaboration with particular emphasis on the value creating and coordination mechanism sources. We posit that sources of value and coordination mechanisms correspond to particular and distinct types of interdependencies: pooled, sequential, and reciprocal. It is further argued that the recognition and accounting of these simultaneous interdependencies is crucial for a more advanced understanding of complex inter-organizational relations. The paper concludes with an analysis of a set of netchain configuration examples, including buyer-supplier relationships, information technology induced inter-organization collaborations, and the introduction of the “macrohierarchy” organization structure. Key words Network, supply chain, value chain, interdependence, cooperative strategy. 1 We thank the h elpful comments by two anonymous referees. All remaining errors and omissions are our own. 1.

While the course of technological change is widely accepted to be highly uncertain and unpredictable, little work has identified or studied the ultimate sources and causes of that uncertainty. This paper proposes that purely technological uncertainty derives from inventors ’ search processes with unfamiliar components and component combinations. Experimentation with new components and new combinations leads to less useful inventions on average, but it also implies an increase in the variability that can result in both failure and breakthrough. Negative binomial count and dispersion models with patent citation data demonstrate that new combinations are indeed more variable. In contrast to predictions, however, the reuse of components has a nonmonotonic and eventually positive effect on variability.