This paper details an empirical pilot study that explores the development of several conceptual measures and models regarding intellectual capital and its impact on business performance. The objective of this pilot study is to explore the development of items and constructs through principal components analysis and partial least squares (PLS). The final retained, subjective measures and optimal structural specification show a valid, reliable, significant and substantive causal link between dimensions of intellectual capital and business performance. These results should help both academics and practitioners more readily understand the components of intellectual capital and provide insight into developing and increasing it within an organization. Suggestions are then made to advance and improve this research programme

We investigate whether firms learn to manage interfirm alliances as experience accumulates. We use contract-specific experience measures in a data set of over 2000 joint ventures and licensing agreements, and value creation measures derived from the abnormal stock returns surrounding alliance announcements. Learning effects are identified from the effects of unobserved heterogeneity in alliance capabilities. We find evidence of large learning effects in managing joint ventures, but no such evidence for licensing contracts. The effects of learning on value creation are strongest for research joint ventures, and weakest for marketing joint ventures. These results are consistent with the view that learning effects are more important in situations characterized by greater contractual ambiguity. Copyright © 2000 John Wiley & Sons, Ltd.

The paper introduces first insights into a methodology for developing eBusiness business models, which was elaborated at evolaris and is currently validated in various business cases. This methodology relies upon a definition of the term business model, which is first examined and upon which prerequisites for such a methodology are presented. A business model is based on a mental representation of certain aspects of the real world that are relevant for the business. Supporting this change of the mental model is therefore a major prerequisite for a methodology for developing business models. This paper demonstrates that it addition, a business model discussion should be theory based, able to handle complex systems, provide a way for risk free experiments and be practically applicable. In order to fulfill the above critieria, the evolaris methodology is grounded on system theory and combines aspects of system dynamics and action research.

Preface...................................................................................................................5 1.

Abstract: In the information age, lifelong learning and collaboration are essential aspects of most innovative work. Fortunately, the computer technology which drives the information explosion also has the potential to help individuals and groups to learn much of what they need to know on demand. In particular, applications on the Internet can be designed to capture knowledge as it is generated within a community of practice and to deliver relevant knowledge when it is useful. Computer-based design environments for skilled domain workers have recently graduated from research prototypes to commercial products, supporting the learning of individual designers. Such systems do not, however, adequately support the collaborative nature of work or the evolution of knowledge within communities of practice. If innovation is to be supported within collaborative efforts, these domain-oriented design environments (DODEs) must be extended to become collaborative information environments (CIEs), capable of providing effective community memories for managing information and learning within constantly evolving collaborative contexts. In particular, CIEs must provide functionality that facilitates the construction of new knowledge and the shared understanding necessary to use this knowledge

he is also an Affiliate Member of the Corporate Renewal initiative (CORE) and a member

Contents Danish Summary (Dansk Resumé) 1 Acknowledgements 4 1. Introduction 6 1.1 Background........................................................... ..................................... 7 1.2 Cooperative analysis ..................................................................... .......... 11 1.3 Notes on vocabulary ..................................................................... ........... 11 1.4 Progression of this thesis ..................................................................... ... 14 2. Empirical background 18 2.1 The AT-project........................................................... .............................. 20 2.2 The EuroCoOp and EuroCODE projects................................................ 31 3. Six approaches to analysis 46 3.1 Yourdon: Managing the System Life Cycle............................................ 47 3.2 Jackson: System Development ......................................................

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This paper presents a methodology and associated technology to create context-specific usability guidelines. The objective is to transform usability guidelines into a proactive resource that software developers can employ early and often in the development process. The methodology ensures conformance with established guidelines, but has the flexibility to use design experiences to adapt the guidelines to meet the emergent and diverse requirements of modern user interface design. Case-based and organizational learning technology is used to support the methodology and provide valuable resources for software developers.

Abstract. Understanding how to implement SPI successfully is arguably the most challenging issue facing the SPI field today. The SPI literature contains many case studies of successful companies and descriptions of their SPI programs. However, there has been no systematic attempt to synthesize and organize the prescriptions offered. The research efforts to date are limited and inconclusive and without adequate theoretical and psychometric justification. This paper provides a synthesis of prescriptions for successful quality management and process improvement found from an extensive review of the quality management, organizational learning, and software process improvement literature. The literature review was confirmed by empirical studies among both researchers and practitioners. The main result is an instrument for measuring the key factors of success in SPI based on data collected from 120 software organizations. The measures were found to have satisfactory psychometric properties. Hence, managers can use the instrument to guide SPI activities in their respective organizations and researchers can use it to build models to relate the facilitating factors to both learning processes and SPI outcomes.